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Wildflower Farms

Banquet Captain

Wildflower Farms, Tuthilltown, New York, United States

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Job Description Join our team as a Banquet Captain and become one of the authors of our story. As part of the Auberge family, you will work closely with the Director of Event Services and Conference and Event Services Managers. Additionally, you will assist Banquet Operations in planning, organizing, and directing the work of Banquet team members while ensuring guest satisfaction and working closely with the culinary and stewarding teams. Core Responsibilities

Managing the banquet server team to ensure the complete setup and breakdown of the banquet area Demonstrating a passion for flawless service and the highest level of integrity and work ethic Multi-tasking and observing the entire dining room/venue to ensure a seamless guest experience and team member communication, as well as maintaining a high level of cleanliness and awareness of sanitary practices Anticipating guests’ needs and exceeding guest service expectations Maintaining composure in a fast-paced environment and relaying important information about orders, allergies, and special requests to the appropriate person Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor Relating with guests about needs, satisfaction with the food & beverage, ensuring a consistently caring and high-quality service Understanding event and venue layout, table/seat/station numbers, and proper table set-ups Accurately and quickly taking and placing food & beverage orders and inputting them into the Micros system Using safe food handling procedures and maintaining a safe-working environment by using proper food handling skills and food safety guidelines Performing any other job-related duties as assigned Rate: $15.50/hr + Gratuity Qualifications:

Previous food and beverage server experience Experience in a fine dining restaurant Strong knowledge of food & beverage Excellent communication and customer service skills Strong interpersonal and team player skills Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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