Customer Tech-Sales Performance Management (SPM) Architect-Manager

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity: EY is a global leader in business and technology transformation. Our bold ambition and sector-agnostic model place us at the center of change for organizations across industries including Technology, Life Sciences, Energy, Manufacturing, Consumer Goods, and beyond. As a Manager in SPM Architecture, you will be at the forefront of designing and implementing cutting-edge Sales Performance Management and Incentive Compensation Management solutions. You’ll work closely with clients across industries to modernize their compensation platforms, drive operational efficiency, and deliver measurable business outcomes. Your key responsibilities: In this role, you will lead the technical design and architecture of SPM platforms, ensuring alignment with business goals and scalability across enterprise environments. You will collaborate with cross-functional teams and global delivery centers to deliver high-quality solutions. Your responsibilities will include: Leading end-to-end architecture and design of SPM platforms (SAP Commissions, Varicent, Xactly, Spiff) Translating complex compensation models (quotas, incentives, accelerators, draws, SPIFFs) into scalable system architecture Designing data pipelines and integration strategies across ERP, CRM (Salesforce, Dynamics), HR, and finance systems Driving modernization efforts from on-premise to cloud-native ecosystems Providing technical oversight and governance for development teams Ensuring compliance with data privacy and industry regulations (SOX, GDPR, HIPAA) Mentoring junior architects and developers Supporting reporting and analytics capabilities for accurate and timely insights Skills and attributes for success: To excel in this role, you’ll need a blend of technical expertise, strategic thinking, and leadership capabilities. Key skills include: Strong communication and client-facing presence, with the ability to lead executive-level discussions Deep understanding of incentive compensation processes and SPM platforms Expertise in data modeling, ETL/integration design, and performance tuning Familiarity with cloud platforms (AWS, Azure, GCP) and API-based integrations Ability to manage global delivery teams and ensure solution quality Commitment to documentation, governance, and best practices To qualify for the role, you must have: A Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred) 8+ years of experience in incentive compensation/SPM implementations 5+ years in a technical architect or solution lead role Deep expertise in SAP Commissions and at least one other major SPM platform (Varicent, Xactly, Spiff) Strong experience with SQL, reporting tools, and data visualization Familiarity with cloud environments and integration frameworks Excellent problem-solving and analytical skills Ability to travel based on client needs Ideally, you’ll also have: Certifications in SAP Commissions, Varicent, or other ICM platforms Experience working in regulated industries (e.g., Life Sciences, Financial Services) Exposure to Agile delivery methodologies Experience with embedded analytics or BI tools What we offer: At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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