Arch Telecom
Retail Associate Manager WAUKEGAN | N Lewis Ave
Arch Telecom, Waukegan, Illinois, United States, 60087
Retail Associate Manager WAUKEGAN | N Lewis Ave
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Retail Associate Manager WAUKEGAN | N Lewis Ave
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Arch Telecom Job Description
We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we’ve been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we deliver the solutions and service our customers demand! Role Overview:
Retail Associate Managers (RAM) work as part of a retail team to bring the brand to life. They embody Arch Telecom’s Core Values, act as brand ambassadors, and create energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their top priority. RAMs build meaningful connections with customers, uncover needs, and educate on device and service solutions. This is a learning role, where you will develop skills alongside your team and assist the Store Manager with operational duties. Responsibilities:
Provide exceptional customer service, assisting customers online, via Customer Care, or in-store. Demonstrate the latest technology and explore customer needs to recommend personalized solutions, including accessories and IoT devices. Guide customers through their purchasing experience with thoughtful questions and expert advice. Support daily store operations and coaching alongside the Store Manager. Use digital tools to showcase network coverage, plans, and troubleshooting techniques. Complete training on store processes, systems, and resources. Build relationships across channels to ensure a seamless customer experience and identify small business leads. Ideal Candidate:
Demonstrates leadership and a competitive drive to succeed in sales. Willing to lead, share best practices, and resolve customer issues. Effective in operational, financial, and performance management. Excellent communication skills with team members and customers. Prior wireless sales experience is preferred. Benefits:
Employee Stock Ownership Program (ESOP) Competitive hourly pay and bonuses Automatic raises upon reaching milestones Opportunities for career growth Health benefits for full-time employees Must-Haves:
At least 18 years old High school diploma or GED Ability to stand for long periods and lift up to 25 lbs. Reliable transportation Full-time availability (40 hours/week) Arch Telecom values diversity and inclusion. We welcome applicants from all backgrounds. Apply at
www.archtelecom.net
or contact us at
Recruiting@archtelecom.net . Note:
This job posting is active and not expired.
#J-18808-Ljbffr
Join to apply for the
Retail Associate Manager WAUKEGAN | N Lewis Ave
role at
Arch Telecom Job Description
We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we’ve been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we deliver the solutions and service our customers demand! Role Overview:
Retail Associate Managers (RAM) work as part of a retail team to bring the brand to life. They embody Arch Telecom’s Core Values, act as brand ambassadors, and create energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their top priority. RAMs build meaningful connections with customers, uncover needs, and educate on device and service solutions. This is a learning role, where you will develop skills alongside your team and assist the Store Manager with operational duties. Responsibilities:
Provide exceptional customer service, assisting customers online, via Customer Care, or in-store. Demonstrate the latest technology and explore customer needs to recommend personalized solutions, including accessories and IoT devices. Guide customers through their purchasing experience with thoughtful questions and expert advice. Support daily store operations and coaching alongside the Store Manager. Use digital tools to showcase network coverage, plans, and troubleshooting techniques. Complete training on store processes, systems, and resources. Build relationships across channels to ensure a seamless customer experience and identify small business leads. Ideal Candidate:
Demonstrates leadership and a competitive drive to succeed in sales. Willing to lead, share best practices, and resolve customer issues. Effective in operational, financial, and performance management. Excellent communication skills with team members and customers. Prior wireless sales experience is preferred. Benefits:
Employee Stock Ownership Program (ESOP) Competitive hourly pay and bonuses Automatic raises upon reaching milestones Opportunities for career growth Health benefits for full-time employees Must-Haves:
At least 18 years old High school diploma or GED Ability to stand for long periods and lift up to 25 lbs. Reliable transportation Full-time availability (40 hours/week) Arch Telecom values diversity and inclusion. We welcome applicants from all backgrounds. Apply at
www.archtelecom.net
or contact us at
Recruiting@archtelecom.net . Note:
This job posting is active and not expired.
#J-18808-Ljbffr