United Veterinary Care
Client Service Representative
United Veterinary Care, Crestwood, Kentucky, United States, 40014
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United Veterinary Care Position at Crestwood Animal Hospital
Client Service Representative – Veterinary Receptionist
Crestwood Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. Description
Position at Crestwood Animal Hospital
Client Service Representative – Veterinary Receptionist
Crestwood Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville.
CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you will be the client’s first and last impression of Crestwood. It’s important that all clients feel welcome, safe, and comfortable which is why it takes a special person who can engage with both humans and animals alike with compassion, patience and understanding. The primary responsibility of a CSR is to be efficient in front desk operations while effectively bridging communication between pet owners and our veterinary team.
If you’re ready to thrive in an environment that encourages learning and continued growth within the profession, we would love to hear from you!
Essential Functions and Responsibilities:
Greet and welcome each visitor and assess their needs Handle incoming phone calls/emails and determine the urgency Perform client check-ins and check-outs, including reviewing invoices Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client’s stress Process and document financial transactions accurately Schedule appointments based on client expectations, patient medical requirements and clinic needs Manage emergency situations and walk-ins Respond to online requests for products, prescriptions or client questions in a timely manner Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas Recommend products available to clients through our facilities
Skills and Qualifications:
High School Diploma or GED required At least one year of client service experience in a veterinary setting required Experience with Microsoft Office suite Excellent communication skills and the ability to problem solve Ability to handle stressful situations and prioritize tasks effectively Team player, have patience and maintain a positive attitude Must be able to lift up to 30 pounds
Benefits and Perks:
Paid time-off inclusive of sick, personal and vacation 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment Medical, Vision and Dental Insurance Plans with multiple options Employer-paid Short-Term Disability and Life Insurance Long-Term Disability option Company-sponsored Employee Assistance Program (Headspace) Progyny-Fertility and Family Building Support LGBTQIA+ support with FOLX HEALTHCARE Sword Digital Musculoskeletal & Physical Therapy Program Referral Bonus Program DailyPay on Demand Employee Discounts for Pet Care
Crestwood Animal Hospital is dedicated to providing top-notch care for our furry, and not so furry friends. Our state-of-the-art facility offers innovative diagnostic and equipment including ultrasound, therapeutic laser and digital radiographs, allowing opportunities to enhance patient outcomes. In addition to general treatments and procedures, we offer orthopedic surgery, acupuncture and rehabilitation, providing a full range of high-quality care for the pets in our community.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Veterinary Services Referrals increase your chances of interviewing at United Veterinary Care by 2x Sign in to set job alerts for “Client Services Representative” roles.
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Client Service Representative
role at
United Veterinary Care 3 days ago Be among the first 25 applicants Join to apply for the
Client Service Representative
role at
United Veterinary Care Position at Crestwood Animal Hospital
Client Service Representative – Veterinary Receptionist
Crestwood Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. Description
Position at Crestwood Animal Hospital
Client Service Representative – Veterinary Receptionist
Crestwood Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville.
CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you will be the client’s first and last impression of Crestwood. It’s important that all clients feel welcome, safe, and comfortable which is why it takes a special person who can engage with both humans and animals alike with compassion, patience and understanding. The primary responsibility of a CSR is to be efficient in front desk operations while effectively bridging communication between pet owners and our veterinary team.
If you’re ready to thrive in an environment that encourages learning and continued growth within the profession, we would love to hear from you!
Essential Functions and Responsibilities:
Greet and welcome each visitor and assess their needs Handle incoming phone calls/emails and determine the urgency Perform client check-ins and check-outs, including reviewing invoices Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client’s stress Process and document financial transactions accurately Schedule appointments based on client expectations, patient medical requirements and clinic needs Manage emergency situations and walk-ins Respond to online requests for products, prescriptions or client questions in a timely manner Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas Recommend products available to clients through our facilities
Skills and Qualifications:
High School Diploma or GED required At least one year of client service experience in a veterinary setting required Experience with Microsoft Office suite Excellent communication skills and the ability to problem solve Ability to handle stressful situations and prioritize tasks effectively Team player, have patience and maintain a positive attitude Must be able to lift up to 30 pounds
Benefits and Perks:
Paid time-off inclusive of sick, personal and vacation 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment Medical, Vision and Dental Insurance Plans with multiple options Employer-paid Short-Term Disability and Life Insurance Long-Term Disability option Company-sponsored Employee Assistance Program (Headspace) Progyny-Fertility and Family Building Support LGBTQIA+ support with FOLX HEALTHCARE Sword Digital Musculoskeletal & Physical Therapy Program Referral Bonus Program DailyPay on Demand Employee Discounts for Pet Care
Crestwood Animal Hospital is dedicated to providing top-notch care for our furry, and not so furry friends. Our state-of-the-art facility offers innovative diagnostic and equipment including ultrasound, therapeutic laser and digital radiographs, allowing opportunities to enhance patient outcomes. In addition to general treatments and procedures, we offer orthopedic surgery, acupuncture and rehabilitation, providing a full range of high-quality care for the pets in our community.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Veterinary Services Referrals increase your chances of interviewing at United Veterinary Care by 2x Sign in to set job alerts for “Client Services Representative” roles.
Louisville, KY $65,000.00-$750,000.00 1 day ago Part-Time Remote Admissions Credentials Representative
Louisville, KY $1,500.00-$3,800.00 2 weeks ago Customer Experience Associate(Entry Level)
Client Resources Administrative Assistant
Blood Collection Staff – Customer Service
Louisville, KY $30,000.00-$82,800.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr