24 Seven Talent
Job Description
Join to apply for the Key Account Manager role at 24 Seven Talent.
The Key Account Manager is responsible for meeting assigned sales goals by nurturing and expanding relationships with Key Accounts, Department Stores, and Online Accounts. This role focuses on growth through account development, excellence in customer service, and strategic opportunity capture. While primarily a “farmer” role, the manager also identifies selective new business opportunities aligned with the brand’s values and commercial priorities.
The position involves collaborating with clients to implement sell‑out actions—such as in‑store activities, training, or promotional initiatives—to drive end‑customer sales, strengthen brand presence, and ensure the management of strategic partners and channels with excellence.
Duties and Responsibilities
Meet or exceed assigned sales targets, ensuring continued growth of strategic accounts.
Build, maintain, and strengthen relationships with Key Accounts, Department Stores, and Online clients.
Develop tailored growth strategies for each key account, including joint business planning and regular performance reviews.
Ensure client satisfaction through high‑quality service and timely follow‑up.
Conduct in‑depth account analysis to drive sales, optimize inventory, and improve profitability.
Lead negotiations with buyers to refine assortments, business direction, and brand positioning.
Ensure retail sales staff at partner stores receive product and brand training; coordinate marketing and promotional events with store management.
Oversee visual merchandising standards and ensure optimal brand placement both in‑store and online.
Collaborate closely with internal departments (finance, customer service, marketing, logistics) to guarantee seamless communication and service.
Stay informed of market trends, competitor activities, and customer preferences to adjust strategies accordingly.
Identify and prioritize opportunities to grow the online channel and strengthen relationships with digital platforms.
Provide support to Pop‑Up stores and special projects that reinforce the brand presence.
Skills and Qualifications
Proven experience in Key Account Management, ideally within luxury goods, wholesale, retail, or home décor industries.
Strong relationship‑building skills with the ability to manage strategic accounts effectively.
Experience managing Department Stores and Online Accounts, including retail operations and visual merchandising.
Excellent communication and interpersonal skills to collaborate with cross‑functional teams and clients.
Strong analytical ability to assess performance data and adjust strategies to optimize profitability.
Knowledge of multi‑channel distribution and e‑commerce dynamics.
Bachelor’s degree in Business or related field.
Three to five years of relevant sales experience.
Ability to work under pressure, meet tight deadlines, and travel when required.
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The Key Account Manager is responsible for meeting assigned sales goals by nurturing and expanding relationships with Key Accounts, Department Stores, and Online Accounts. This role focuses on growth through account development, excellence in customer service, and strategic opportunity capture. While primarily a “farmer” role, the manager also identifies selective new business opportunities aligned with the brand’s values and commercial priorities.
The position involves collaborating with clients to implement sell‑out actions—such as in‑store activities, training, or promotional initiatives—to drive end‑customer sales, strengthen brand presence, and ensure the management of strategic partners and channels with excellence.
Duties and Responsibilities
Meet or exceed assigned sales targets, ensuring continued growth of strategic accounts.
Build, maintain, and strengthen relationships with Key Accounts, Department Stores, and Online clients.
Develop tailored growth strategies for each key account, including joint business planning and regular performance reviews.
Ensure client satisfaction through high‑quality service and timely follow‑up.
Conduct in‑depth account analysis to drive sales, optimize inventory, and improve profitability.
Lead negotiations with buyers to refine assortments, business direction, and brand positioning.
Ensure retail sales staff at partner stores receive product and brand training; coordinate marketing and promotional events with store management.
Oversee visual merchandising standards and ensure optimal brand placement both in‑store and online.
Collaborate closely with internal departments (finance, customer service, marketing, logistics) to guarantee seamless communication and service.
Stay informed of market trends, competitor activities, and customer preferences to adjust strategies accordingly.
Identify and prioritize opportunities to grow the online channel and strengthen relationships with digital platforms.
Provide support to Pop‑Up stores and special projects that reinforce the brand presence.
Skills and Qualifications
Proven experience in Key Account Management, ideally within luxury goods, wholesale, retail, or home décor industries.
Strong relationship‑building skills with the ability to manage strategic accounts effectively.
Experience managing Department Stores and Online Accounts, including retail operations and visual merchandising.
Excellent communication and interpersonal skills to collaborate with cross‑functional teams and clients.
Strong analytical ability to assess performance data and adjust strategies to optimize profitability.
Knowledge of multi‑channel distribution and e‑commerce dynamics.
Bachelor’s degree in Business or related field.
Three to five years of relevant sales experience.
Ability to work under pressure, meet tight deadlines, and travel when required.
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