American Family Care, Inc.
Sr. Director of ConstructionFully Remote - US**Company Overview**Starting with a single location in 1982, American Family Care (AFC) pioneered the concept of non-emergency room care and provides treatment for injuries and illnesses – offering a convenient, lower-cost alternative to visiting a hospital emergency room. Headquartered in Birmingham (AL), AFC has become the nation’s leading provider of accessible health care, with +400 company-owned and franchised centers across the US, caring for +3.5 million patients a year.**Summary**The Sr. Director of Construction will report to the Chief Development Officer and will lead Design, Construction and Facilities for AFC.
This individual will ensure the timely delivery of multiple construction projects including new builds, conversions, and remodels while managing an internal team of 3 and numerous outside vendors.
The Sr Director will partner with our Real Estate and Franchise Sales team to ensure our franchise community is provided with a high level of support throughout the development process to ensure they meet or exceed their contractual development agreements.They will also be responsible for leading our Design and Facilities function ensuring our locations are built to current specification and maintained to the highest standard*This is position can be based in Tampa, FL or Birmingham, AL with travel requirements.***Essential Responsibilities and Duties**·
Responsible for meeting annual center opening goals. This includes scheduling site visits, communicating with franchisees as needed throughout their development process, and managing AFC”s new unit pipeline·
Initiate problem solving with a hands-on approach as needed on projects.·
Partner with our Director of Facilities Management on the oversight of Company Facilities as well as the management of our remodel and capital improvement programs.·
Provide training to franchisees educating them on the fundamentals of construction during site visits, home office training, annual conferences/regional meetings/workshops.·
Responsible for the final review of the design and construction budgets in our Site Acceptance Packages (SAP) prior to submission to Real Estate Committee. Assure the site and lease terms proposed by franchisee meet company criteria.·
Assist Real Estate team with the negotiation and maintaining of terms for LL work and construction requirements provided in AFC’s template letter of intent consistent with company criteria. Review and understand all lease provisions to ensure alignment with company criteria.·
Manage the development, strategic planning, and implementation of construction projects from beginning to end.·
Effectively communicate construction project expectations to other team members and set and continually manage project expectations with team members and other stakeholders.·
Utilize and maintain the proper tools and systems to provide effective pipeline and budget management providing live and historical performance across appropriate construction metrics·
Develop and manage a team of national outside vendors and suppliers required to build AFC”s at the fastest pace, with the highest quality and at the most cost-effective investment providing our franchisees A+ customer experience from initial due diligence through post-opening warranty work.·
Submit weekly status reports identifying any date changes or risk to the pipeline.·
Work with CDO on setting yearly department objectives and holding individuals accountable.·
Other duties and responsibilities as assigned.**Essential Qualifications**·
Develops people through feedback and responsibility delegation. Engages in fair and equitable treatment and evaluation of others.·
Inspires performance by setting clear direction and high-performance expectations.·
Ability to work independently as well as collaborate with other team members as needed.·
Ability to diffuse escalating situations in a professional and diplomatic manner.·
A high standard for customer service.·
Sense of urgency balanced with an eye for quality and detail.·
Strong written and verbal communication skills and the ability to coordinate people + tasks.·
Strong decision-making and problem-solving skills.·
Well organized with ability to balance multiple tasks in a fast-paced, high energy environment·
Strong interpersonal skills with ability to communicate to all levels of the project process (both internally and externally) including but not limited to construction field trades, architects, engineers, local governmental officials, and internal Company departments.·
Proficiency in project management, financial, presentation and communication software including Project, Word, Excel, PowerPoint, and Outlook**Educational Requirements**·
Bachelor’s degree in engineering or construction sciences·
5+ years of supervisory experience in construction, architecture/design and/or facilities management.·
Preferred: experience in retail and franchisingIf you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.LocationWe are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service #J-18808-Ljbffr
This individual will ensure the timely delivery of multiple construction projects including new builds, conversions, and remodels while managing an internal team of 3 and numerous outside vendors.
The Sr Director will partner with our Real Estate and Franchise Sales team to ensure our franchise community is provided with a high level of support throughout the development process to ensure they meet or exceed their contractual development agreements.They will also be responsible for leading our Design and Facilities function ensuring our locations are built to current specification and maintained to the highest standard*This is position can be based in Tampa, FL or Birmingham, AL with travel requirements.***Essential Responsibilities and Duties**·
Responsible for meeting annual center opening goals. This includes scheduling site visits, communicating with franchisees as needed throughout their development process, and managing AFC”s new unit pipeline·
Initiate problem solving with a hands-on approach as needed on projects.·
Partner with our Director of Facilities Management on the oversight of Company Facilities as well as the management of our remodel and capital improvement programs.·
Provide training to franchisees educating them on the fundamentals of construction during site visits, home office training, annual conferences/regional meetings/workshops.·
Responsible for the final review of the design and construction budgets in our Site Acceptance Packages (SAP) prior to submission to Real Estate Committee. Assure the site and lease terms proposed by franchisee meet company criteria.·
Assist Real Estate team with the negotiation and maintaining of terms for LL work and construction requirements provided in AFC’s template letter of intent consistent with company criteria. Review and understand all lease provisions to ensure alignment with company criteria.·
Manage the development, strategic planning, and implementation of construction projects from beginning to end.·
Effectively communicate construction project expectations to other team members and set and continually manage project expectations with team members and other stakeholders.·
Utilize and maintain the proper tools and systems to provide effective pipeline and budget management providing live and historical performance across appropriate construction metrics·
Develop and manage a team of national outside vendors and suppliers required to build AFC”s at the fastest pace, with the highest quality and at the most cost-effective investment providing our franchisees A+ customer experience from initial due diligence through post-opening warranty work.·
Submit weekly status reports identifying any date changes or risk to the pipeline.·
Work with CDO on setting yearly department objectives and holding individuals accountable.·
Other duties and responsibilities as assigned.**Essential Qualifications**·
Develops people through feedback and responsibility delegation. Engages in fair and equitable treatment and evaluation of others.·
Inspires performance by setting clear direction and high-performance expectations.·
Ability to work independently as well as collaborate with other team members as needed.·
Ability to diffuse escalating situations in a professional and diplomatic manner.·
A high standard for customer service.·
Sense of urgency balanced with an eye for quality and detail.·
Strong written and verbal communication skills and the ability to coordinate people + tasks.·
Strong decision-making and problem-solving skills.·
Well organized with ability to balance multiple tasks in a fast-paced, high energy environment·
Strong interpersonal skills with ability to communicate to all levels of the project process (both internally and externally) including but not limited to construction field trades, architects, engineers, local governmental officials, and internal Company departments.·
Proficiency in project management, financial, presentation and communication software including Project, Word, Excel, PowerPoint, and Outlook**Educational Requirements**·
Bachelor’s degree in engineering or construction sciences·
5+ years of supervisory experience in construction, architecture/design and/or facilities management.·
Preferred: experience in retail and franchisingIf you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.LocationWe are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service #J-18808-Ljbffr