Belcan Corporation
Overview
Job Title: Field Service Technician II Location: Everett, WA Zip Code: 98203 Pay Rate: $65k - $71k/hr. Start Date: Immediate The Field Service Technician II provides on-site support at the Air Framer for Clients Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians assists Air Framer / Airline customers during the build of the Aircraft, focusing on installation issues, damaged parts, reworking pickups, cosmetic defects, and any customer relations issues. Rework areas include Receiving, BFE, Factory and Flight line relating to all built Aircraft with Client Seats product. All rework performed at the Air Framer must adhere to Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians.
Responsibilities
A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft. B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given. C) Sustain a high quality level of workmanship at all times. D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers. E) Maintain a good rapport with Air Framer personnel and customers. F) Follow Clients /Air Framer safety guidelines or processes established by the organization at all times. G) Submits accurate part order requests and understands the POA / SOA process at Air Framer. H) Responsible for driving company van and other technicians safely around Air Framer/Client Facilities. I) Attend Client's daily standup/tie-in meeting. J) Adhere to Air Framer training requirements that relate to Flight line, Safety and other course overviews throughout the year. K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer personnel on a daily basis. L) Performs other duties as assigned.
Qualifications
Education & Qualification
- High School Diploma or equivalent required. Associate's degree in a related technical field preferred. Work Experience - Technical knowledge
- At least 2 years of Field Service experience related to troubleshooting and repairs required. Professional Skills
- Natural mechanical ability with hand and power tools; basic working knowledge of CMM's, Engineering Drawing's and other technical documents; basic computer knowledge and familiarity with MS Office applications; proficient using smart phones / tablets; valid driver's license and ability to obtain a passport. Behavioral Skills
- Ability to work efficiently under stressful situations; follows instructions and completes jobs in a timely manner; excellent verbal and written customer service and communication skills; availability to work various hours, including after hours and weekends; ability to manage multiple tasks and travel to other Air Framer FALs and Client sites; ability to generate written communication and operate required office equipment; ability to read and review written communication; English speech and hearing abilities.
Desirable Aspects
Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity. Demonstrated participation in continuous improvement efforts. Clear written and verbal communication.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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Job Title: Field Service Technician II Location: Everett, WA Zip Code: 98203 Pay Rate: $65k - $71k/hr. Start Date: Immediate The Field Service Technician II provides on-site support at the Air Framer for Clients Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians assists Air Framer / Airline customers during the build of the Aircraft, focusing on installation issues, damaged parts, reworking pickups, cosmetic defects, and any customer relations issues. Rework areas include Receiving, BFE, Factory and Flight line relating to all built Aircraft with Client Seats product. All rework performed at the Air Framer must adhere to Seats drawings, specifications and specific rework instructions. This position will work under general supervision and reports to the OSS Manager on a daily basis. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians.
Responsibilities
A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft. B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given. C) Sustain a high quality level of workmanship at all times. D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers. E) Maintain a good rapport with Air Framer personnel and customers. F) Follow Clients /Air Framer safety guidelines or processes established by the organization at all times. G) Submits accurate part order requests and understands the POA / SOA process at Air Framer. H) Responsible for driving company van and other technicians safely around Air Framer/Client Facilities. I) Attend Client's daily standup/tie-in meeting. J) Adhere to Air Framer training requirements that relate to Flight line, Safety and other course overviews throughout the year. K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer personnel on a daily basis. L) Performs other duties as assigned.
Qualifications
Education & Qualification
- High School Diploma or equivalent required. Associate's degree in a related technical field preferred. Work Experience - Technical knowledge
- At least 2 years of Field Service experience related to troubleshooting and repairs required. Professional Skills
- Natural mechanical ability with hand and power tools; basic working knowledge of CMM's, Engineering Drawing's and other technical documents; basic computer knowledge and familiarity with MS Office applications; proficient using smart phones / tablets; valid driver's license and ability to obtain a passport. Behavioral Skills
- Ability to work efficiently under stressful situations; follows instructions and completes jobs in a timely manner; excellent verbal and written customer service and communication skills; availability to work various hours, including after hours and weekends; ability to manage multiple tasks and travel to other Air Framer FALs and Client sites; ability to generate written communication and operate required office equipment; ability to read and review written communication; English speech and hearing abilities.
Desirable Aspects
Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity. Demonstrated participation in continuous improvement efforts. Clear written and verbal communication.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr