Speridian Technologies
Speridian Technologies is hiring: ServiceNow Tester, Part-Time in Sacramento
Speridian Technologies, Sacramento, CA, United States, 95828
Speridian Technologies is seeking a part-time ServiceNow Tester! This role is for our client, a State of CA Agency. You can work remotely anywhere in the USA as long as you can work Pacific time hours.
This is an hourly part-time consulting role. The projected start date is early November through June 2026.
We cannot sponsor visas for this role. No agencies please.
Job Duties
- Design, develop, and execute Automated Test Framework (ATF) tests.
- Create and maintain clear test cases, test data, and traceability to requirements.
- Validate UI/UX behavior, accessibility basics, and responsiveness across channels (portal/workspace/native).
- Perform functional, regression, and smoke testing across CSM/ITSM/PSDS flows and ESC Pro, Government Service portal experiences.
- Document defects with reproducible steps; collaborate with dev/product for timely closure.
- Report testing status, risks, and coverage; contribute to UAT support.
Requirements
- 3+ years testing on ServiceNow (CSM/ITSM required; PSDS and ESC Pro strongly preferred).
- Hands-on ATF experience (authoring, data setup, maintenance, CI integration is a plus).
- Strong understanding of personas, fulfiller roles/skills, and multi-workspace validation, custom application testing.
- Excellent documentation skills; detail-oriented, organized, and proactive communicator.
Nice to have
- Experience with CSM Workspaces, Record Producers, Catalog Items, User Criteria, and ACLs.
- Familiarity with Performance Analytics, VA, Flow Designer, and UI Builder. External User registration process validations.
- Exposure to accessibility (WCAG basics) and cross-browser testing.
- ISTQB or ServiceNow certifications (e.g., CIS: CSM/ITSM, Micro-cert: ATF/PA/UI Builder).