Practice Wellness is hiring: Receptionist in Orlando

Job Description

Receptionist – Mental Health Clinic (In-Person)

Orlando, FL | Full-Time | On-Site Only

We are seeking a friendly, organized, and reliable Receptionist to join our growing mental health clinic in Orlando. As the first point of contact for clients, you will play an essential role in creating a welcoming and professional environment.

Responsibilities

• Greet clients and visitors with warmth and professionalism
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Schedule and confirm appointments using our electronic scheduling system
• Check in patients and manage intake forms
• Verify insurance information and collect co-pays or payments as needed
• Maintain confidentiality and handle sensitive information with care
• Support clinical and administrative staff with general office tasks

Qualifications

• Previous experience in a medical, mental health, or office reception role preferred
• Excellent communication and customer service skills
• Strong organizational abilities and attention to detail
• Proficiency with computers and scheduling software (EHR experience a plus)
• Ability to maintain professionalism in a fast-paced environment
• Must be dependable and punctual

Details

• Schedule: Monday–Friday (some flexibility may be required)
• Location: In-person, Orlando, FL
• Compensation: Competitive hourly rate; based on experience

How to Apply

If you're passionate about supporting mental health services and providing exceptional front-desk care, we’d love to hear from you. Please send your resume and a brief cover letter to brittney@129holdings.com with the subject line: Receptionist Application – Orlando.