Apex Systems is hiring: Business Analyst in Chesterfield Court House

Position Summary

Company is seeking a highly experienced Senior Business Analyst to support the implementation and integration of mission‑critical law enforcement systems. This role combines deep business analysis expertise in requirements gathering and testing readiness with an understanding of organizational change management, and SaaS/cloud‑based solutions. The analyst will work full‑time onsite.

Key Responsibilities

• Lead the review, analysis, and evaluation of current business systems and user requirements
• Perform gap analysis and re‑engineer business processes to align with new system capabilities
• Elicit and document functional and non‑functional requirements using techniques such as brainstorming, interviews, data mining, and document analysis
• Maintain traceability matrices and process flow diagrams
• Coordinate and document communications between company project teams, interface partners, and suppliers
• Identify how new applications and business processes could replace existing software or processes
• Ensure supplier deliverables align with documented requirements and project schedules
• Conduct quality assurance and testing oversight, including writing and reviewing test plans
• Develop and distribute management reports on testing progress, risks, and issues
• Produce comprehensive requirement artifacts: use cases, business rules, interface requirements, activity diagrams, wireframes, test cases, traceability matrices, and error validations
• Define roles, access rights, and manage user profile security
• Support and lead user acceptance testing (UAT) in collaboration with QA teams and business stakeholders
• Provide training and support for end users during system rollout
• Represent company in vendor interactions and ensure alignment with agency goals

Key Competencies

• Strong leadership and facilitation skills in cross‑functional environments
• Experienced in creating business and system requirements for on‑premise and Web/Cloud based applications
• Proficiency in business process modeling, system integration, and SaaS/cloud‑based implementations
• Experienced in all phases of testing from planning through execution
• Excellent communication skills with both technical and non‑technical stakeholders
• Strong organizational, analytical, and problem‑solving abilities
• Self‑motivated with the ability to build rapport and maintain positive working relationships
• Succinct in Delivery – Aware of the audience, key points and topics and delivers in the appropriate format (verbal and written) and timeframe; speaks to multiple levels in the organization

Success Measures

• Accurate and timely documentation of business and system requirements
• High‑quality testing and validation processes that ensure system readiness
• Effective collaboration with internal teams and external vendors
• Positive feedback from stakeholders and end users
• Successful implementation and adoption of new systems with minimal disruption
• Accurate, timely and complete reporting including risk and financial updates

Skills, Knowledge, Abilities

• 10+ years in business analysis, including COTS and SaaS implementations
• Agile, Waterfall and Hybrid development experience (Preferred)
• Certified Business Analysis Professional (CBAP) (Preferred)
• Microsoft Office Suite (Word, Excel, Visio, PowerPoint, Teams)
• UML and business analysis tools
• Jira
• Understanding of systems architecture, APIs, databases
• Security access and user profile management
• Test planning and execution
• Strong written and verbal communication

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.