Delta Electronics Americas
Direct message the job poster from Delta Electronics Americas
Corporate Recruiter/ Talent Acquisition/Strategic Recruitments/Employee HR Training@ Delta Electronics Americas HelpDesk Specialist
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy‑saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Automation, and Infrastructure. Delta has 171 sales offices, 74 R&D centers and 45 manufacturing facilities worldwide. Delta is a frequent recipient of international awards and related recognition for innovation, design, and continuous dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2020, Delta was also recognized by CDP with two "A" leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Role: Help Desk Support Specialist Location: Fremont, CA As a member of the IT Operations team, this engineer will be expected to receive tasks from our ticketing system and Sr. Engineers to support business need.
Helpdesk tickets resolution and response completed in a timely manner
Handling of IT assets and maintain strong documentation
Provisioning of new users, computers, mobile devices and handling terminations
Systems settings configuration and troubleshooting
Installation and maintenance of laptop and other Delta owned devices
Supporting automation initiatives
SAP/ERP related applications access request support
Other duties and projects as assigned
Education: BS degree in related field
Experience: 3+ years system administration and helpdesk support experience
Skills:
Installation, configuration and repair of PC/laptops/mobile devices
Strong experience in configuration & troubleshooting of Windows 10/11, iPhone and Android phone, Office 365, email, Skype for Business, mobile device management
Knowledge of BIOS, device drivers, Active Directory, antivirus/malware
Working knowledge of networking, client VPN solutions, DNS and DHCP
Enthusiastic about learning new technologies
Flexibility to work with other time zones
Proven ability to contribute to analysis and fix IT problems (problem solving)
Work with teams globally for implementing IT initiatives (teamwork)
Listening and communication skills, leading through listening to others and articulating clear, compelling messages
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Information Technology
Industries
Appliances, Electrical, and Electronics Manufacturing and Computer and Network Security
Referrals increase your chances of interviewing at Delta Electronics Americas by 2x
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Corporate Recruiter/ Talent Acquisition/Strategic Recruitments/Employee HR Training@ Delta Electronics Americas HelpDesk Specialist
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy‑saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Automation, and Infrastructure. Delta has 171 sales offices, 74 R&D centers and 45 manufacturing facilities worldwide. Delta is a frequent recipient of international awards and related recognition for innovation, design, and continuous dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2020, Delta was also recognized by CDP with two "A" leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Role: Help Desk Support Specialist Location: Fremont, CA As a member of the IT Operations team, this engineer will be expected to receive tasks from our ticketing system and Sr. Engineers to support business need.
Helpdesk tickets resolution and response completed in a timely manner
Handling of IT assets and maintain strong documentation
Provisioning of new users, computers, mobile devices and handling terminations
Systems settings configuration and troubleshooting
Installation and maintenance of laptop and other Delta owned devices
Supporting automation initiatives
SAP/ERP related applications access request support
Other duties and projects as assigned
Education: BS degree in related field
Experience: 3+ years system administration and helpdesk support experience
Skills:
Installation, configuration and repair of PC/laptops/mobile devices
Strong experience in configuration & troubleshooting of Windows 10/11, iPhone and Android phone, Office 365, email, Skype for Business, mobile device management
Knowledge of BIOS, device drivers, Active Directory, antivirus/malware
Working knowledge of networking, client VPN solutions, DNS and DHCP
Enthusiastic about learning new technologies
Flexibility to work with other time zones
Proven ability to contribute to analysis and fix IT problems (problem solving)
Work with teams globally for implementing IT initiatives (teamwork)
Listening and communication skills, leading through listening to others and articulating clear, compelling messages
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Information Technology
Industries
Appliances, Electrical, and Electronics Manufacturing and Computer and Network Security
Referrals increase your chances of interviewing at Delta Electronics Americas by 2x
#J-18808-Ljbffr