Ledgent Technology
This range is provided by Ledgent Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $30.00/hr - $40.00/hr
Talent Acquisition Manager @ Roth Staffing | Master's in HR Management We are seeking a Help Desk Support Technician at our client site in Fremont, CA. The position is W2 hourly with Roth Staffing (Ledgent Tech is a division of Roth) and no third‑party candidates will be considered.
As a member of the IT Operations team, this engineer will receive tasks from our ticketing system and senior engineers to support business needs.
Responsibilities
Resolve and respond to helpdesk tickets in a timely manner
Handle IT assets and maintain strong documentation
Provision new users, computers, mobile devices and process terminations
Configure and troubleshoot system settings
Install and maintain laptops and other devices
Support automation initiatives
Provide SAP/ERP application access request support
Perform other duties and projects as assigned
Qualifications Education BS degree in a related field
Experience 3+ years of system administration and helpdesk support experience
Skills Installation, configuration and repair of PCs/laptops/mobile devices Strong experience in configuration and troubleshooting of Windows 10/11, iPhone and Android, Office 365, email, Skype for Business, mobile device management Knowledge of BIOS, device drivers, Active Directory, antivirus/malware Working knowledge of networking, client VPN solutions, DNS and DHCP Enthusiastic about learning new technologies Flexibility to work with other time zones
Proven ability to contribute to analysis and fix IT problems. Work with teams globally to implement IT initiatives. Lead through listening and clear communication.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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Base pay range $30.00/hr - $40.00/hr
Talent Acquisition Manager @ Roth Staffing | Master's in HR Management We are seeking a Help Desk Support Technician at our client site in Fremont, CA. The position is W2 hourly with Roth Staffing (Ledgent Tech is a division of Roth) and no third‑party candidates will be considered.
As a member of the IT Operations team, this engineer will receive tasks from our ticketing system and senior engineers to support business needs.
Responsibilities
Resolve and respond to helpdesk tickets in a timely manner
Handle IT assets and maintain strong documentation
Provision new users, computers, mobile devices and process terminations
Configure and troubleshoot system settings
Install and maintain laptops and other devices
Support automation initiatives
Provide SAP/ERP application access request support
Perform other duties and projects as assigned
Qualifications Education BS degree in a related field
Experience 3+ years of system administration and helpdesk support experience
Skills Installation, configuration and repair of PCs/laptops/mobile devices Strong experience in configuration and troubleshooting of Windows 10/11, iPhone and Android, Office 365, email, Skype for Business, mobile device management Knowledge of BIOS, device drivers, Active Directory, antivirus/malware Working knowledge of networking, client VPN solutions, DNS and DHCP Enthusiastic about learning new technologies Flexibility to work with other time zones
Proven ability to contribute to analysis and fix IT problems. Work with teams globally to implement IT initiatives. Lead through listening and clear communication.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
#J-18808-Ljbffr