Capital One
Job Overview
The Anti-Money Laundering (AML) Quality Supervisor supervises reviewers of various AML processes, including suspicious activity investigations, closing reviews, or other AML processes.
The associate will work closely with AML Process Managers to perform other critical functions, plan and conduct processes related to anti-money laundering, and manage the workflow of the AML analysis. The AML Quality Supervisor coaches their team and teaches others about AML processes through training and education.
Additional Responsibilities
Operational Management & Training: Supervise daily workflow and operational metrics of AML Quality team, oversee a small central unit of investigators, and assist with training in Regulatory Operations and the business areas.
Policy & Procedure Impact: Contribute to internal AML Operations projects related to the modification of policies/procedures and assess how changes will impact the team and overall investigative quality.
Quality Assurance: Perform assessments of quality assurance reviews on draft Suspicious Activity Reports, closing cases, and/or other AML processes.
Escalation Handling: Handle escalated issues as appropriate for advanced investigation and analysis.
Industry Knowledge: Assess internal trends, external regulatory and law‑enforcement environment to recommend risk‑area improvements and the addition or alteration of typologies in certain business areas.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 1 year of leadership experience in Fraud, AML investigations or a Compliance role
At least 2 years of investigative experience in Fraud or AML investigations
Preferred Qualifications
Bachelor's Degree
2+ years of people‑leader experience in Fraud, AML investigations, or Compliance role
3+ years of investigative experience in Fraud and AML investigations
Certified Anti‑Money Laundering Specialist (CAMS) certification, or Certified Protection Professional (CPP) certification, or Certified Fraud Examiner (CFE) certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below by location.
Chicago, IL:
$86,000 - $98,200 Jericho, NY:
$103,200 - $117,800 McLean, VA:
$94,600 - $107,900 Plano, TX:
$86,000 - $98,200 Richmond, VA:
$86,000 - $98,200 Riverwoods, IL:
$86,000 - $98,200 Wilmington, DE:
$86,000 - $98,200
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website.
Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Quality Assurance
No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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The associate will work closely with AML Process Managers to perform other critical functions, plan and conduct processes related to anti-money laundering, and manage the workflow of the AML analysis. The AML Quality Supervisor coaches their team and teaches others about AML processes through training and education.
Additional Responsibilities
Operational Management & Training: Supervise daily workflow and operational metrics of AML Quality team, oversee a small central unit of investigators, and assist with training in Regulatory Operations and the business areas.
Policy & Procedure Impact: Contribute to internal AML Operations projects related to the modification of policies/procedures and assess how changes will impact the team and overall investigative quality.
Quality Assurance: Perform assessments of quality assurance reviews on draft Suspicious Activity Reports, closing cases, and/or other AML processes.
Escalation Handling: Handle escalated issues as appropriate for advanced investigation and analysis.
Industry Knowledge: Assess internal trends, external regulatory and law‑enforcement environment to recommend risk‑area improvements and the addition or alteration of typologies in certain business areas.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 1 year of leadership experience in Fraud, AML investigations or a Compliance role
At least 2 years of investigative experience in Fraud or AML investigations
Preferred Qualifications
Bachelor's Degree
2+ years of people‑leader experience in Fraud, AML investigations, or Compliance role
3+ years of investigative experience in Fraud and AML investigations
Certified Anti‑Money Laundering Specialist (CAMS) certification, or Certified Protection Professional (CPP) certification, or Certified Fraud Examiner (CFE) certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below by location.
Chicago, IL:
$86,000 - $98,200 Jericho, NY:
$103,200 - $117,800 McLean, VA:
$94,600 - $107,900 Plano, TX:
$86,000 - $98,200 Richmond, VA:
$86,000 - $98,200 Riverwoods, IL:
$86,000 - $98,200 Wilmington, DE:
$86,000 - $98,200
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website.
Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Quality Assurance
No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr