Trion Solutions, Inc.
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Position Summary The Employee Benefits Administrator acts as the key client interface for all assigned clients and their worksite employees regarding Benefits on the Trion Solutions platform, beginning at account handoff and continuing throughout the term of the business relationship. The Benefits Administrator ensures client expectations are met. This role will assist in helping to ensure that processes support and adhere to current laws and regulations.
Position Responsibilities
Maintain a book of business of 35+ steady to mid-level activity/ or maintenance clients.
Manages clients with both Trion Master plans and/or Client Level plans.
Auditing carrier invoices as necessary.
Collects, compiles, and creates client files to include cost sheets, plan choices, correspondences, and benefit enrollment material.
Completes benefit set-up into the HRIS by populating and assuring all client deductions, cost shares, benefit groups, etc. are entered correctly and tested.
Creates and manages client and employee files in the HRIS system.
Provides a benefit checklist to the COBRA administrator to send compliance documentation for COBRA by the established due dates.
Process National Medical support notices for their book of business.
Updates all carriers with enrollment, termination, and demographic changes as needed.
Creates custom employee benefits packets and/or other materials in support of open enrollment.
Provides census data to clients/providers upon request.
Run new hire and termination reports, as well as other eligibility reports as necessary for each client.
Performs benefits audits as necessary. Reviews and reconciles carrier invoices for clients, where applicable.
Run ACA reports as requested by clients.
Ensures appropriate employee dependent setup within the carrier system.
Verifies payroll before processing, working directly with the payroll processor on each account as needed.
Ensures Trion and our clients maintain the highest level of compliance in all areas.
Communicates with key client personnel both verbally and in written form, to understand the client’s expectations of plans and set up, processes, and procedures.
Client Onsite/ Teams benefit presentations as requested by clients.
Immediately respond to all client inquiries regarding Benefits within one business day of receipt.
Acts as the single point of contact for all benefit inquiries, complaints, and/or needs of assigned clients to ensure requirements are successfully met, thereby increasing client retention.
Stays up to date on all compliance changes as they impact the Benefits Department.
Answers calls daily from the call queue.
May assist in completing all benefits regulatory reporting requirements (ACA).
Position Requirements
Bachelor’s degree in business, HR, or related field, or equivalent combination of education and experience.
Health and Life License (Willing to Obtain within 6 months, preferred).
3-5 years of work experience in Benefits or related field.
Experience in PEO (Professional Employer Organization) preferred.
Knowledge, Skills, and Abilities
PRISM software experience preferred (but not required).
Fluent in English and Spanish preferred (bilingual not required).
Understanding of ACA regulations principles.
Effective communication, both verbal and written.
Attention to detail.
Highly organized.
Analytical, problem-solving, and decision-making skills.
Ability to effectively multitask.
Interpersonal skills.
Knowledge of federal and state payroll regulations and requirements.
Maintain a high level of confidentiality and professionalism.
General knowledge of Internet navigation and research, email, fax transmissions, phone communication, and copy equipment.
Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, Teams, and Outlook.
Performance Measurement Specifications
Accurate work, timely completion of tasks, and consistent with required duties.
Alignment of personal and Company goals and objectives.
Follows all state and local laws. As well as company policies and procedures.
Completes mandatory training.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to stand, walk, use hands to finger, handle to feel, and reach with hands and arms.
Seniority level Mid-Senior level
Employment type Full-time
Job function Human Resources
Industries Human Resources Services
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Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Trion Solutions, Inc.
Position Summary The Employee Benefits Administrator acts as the key client interface for all assigned clients and their worksite employees regarding Benefits on the Trion Solutions platform, beginning at account handoff and continuing throughout the term of the business relationship. The Benefits Administrator ensures client expectations are met. This role will assist in helping to ensure that processes support and adhere to current laws and regulations.
Position Responsibilities
Maintain a book of business of 35+ steady to mid-level activity/ or maintenance clients.
Manages clients with both Trion Master plans and/or Client Level plans.
Auditing carrier invoices as necessary.
Collects, compiles, and creates client files to include cost sheets, plan choices, correspondences, and benefit enrollment material.
Completes benefit set-up into the HRIS by populating and assuring all client deductions, cost shares, benefit groups, etc. are entered correctly and tested.
Creates and manages client and employee files in the HRIS system.
Provides a benefit checklist to the COBRA administrator to send compliance documentation for COBRA by the established due dates.
Process National Medical support notices for their book of business.
Updates all carriers with enrollment, termination, and demographic changes as needed.
Creates custom employee benefits packets and/or other materials in support of open enrollment.
Provides census data to clients/providers upon request.
Run new hire and termination reports, as well as other eligibility reports as necessary for each client.
Performs benefits audits as necessary. Reviews and reconciles carrier invoices for clients, where applicable.
Run ACA reports as requested by clients.
Ensures appropriate employee dependent setup within the carrier system.
Verifies payroll before processing, working directly with the payroll processor on each account as needed.
Ensures Trion and our clients maintain the highest level of compliance in all areas.
Communicates with key client personnel both verbally and in written form, to understand the client’s expectations of plans and set up, processes, and procedures.
Client Onsite/ Teams benefit presentations as requested by clients.
Immediately respond to all client inquiries regarding Benefits within one business day of receipt.
Acts as the single point of contact for all benefit inquiries, complaints, and/or needs of assigned clients to ensure requirements are successfully met, thereby increasing client retention.
Stays up to date on all compliance changes as they impact the Benefits Department.
Answers calls daily from the call queue.
May assist in completing all benefits regulatory reporting requirements (ACA).
Position Requirements
Bachelor’s degree in business, HR, or related field, or equivalent combination of education and experience.
Health and Life License (Willing to Obtain within 6 months, preferred).
3-5 years of work experience in Benefits or related field.
Experience in PEO (Professional Employer Organization) preferred.
Knowledge, Skills, and Abilities
PRISM software experience preferred (but not required).
Fluent in English and Spanish preferred (bilingual not required).
Understanding of ACA regulations principles.
Effective communication, both verbal and written.
Attention to detail.
Highly organized.
Analytical, problem-solving, and decision-making skills.
Ability to effectively multitask.
Interpersonal skills.
Knowledge of federal and state payroll regulations and requirements.
Maintain a high level of confidentiality and professionalism.
General knowledge of Internet navigation and research, email, fax transmissions, phone communication, and copy equipment.
Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, Teams, and Outlook.
Performance Measurement Specifications
Accurate work, timely completion of tasks, and consistent with required duties.
Alignment of personal and Company goals and objectives.
Follows all state and local laws. As well as company policies and procedures.
Completes mandatory training.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to stand, walk, use hands to finger, handle to feel, and reach with hands and arms.
Seniority level Mid-Senior level
Employment type Full-time
Job function Human Resources
Industries Human Resources Services
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