CareDx, Inc.
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high‑value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre‑ and post‑transplant patient journey, and is the leading provider of genomics‑based information for transplant patients.
The Midwest Region Transplant Account Manager (TAM) is responsible for driving adoption and volume growth of the CareDx transplant diagnostics portfolio. Focusing primarily on transplant center and community nephrology account customers, the TAM will coordinate and collaborate with the Solutions Account Manager (SAM), Clinical Liaisons, and Medical Science Liaisons (MSL) to develop and execute account‑level growth strategies. Successful TAMs are collaborative, agile problem solvers with strategic account management and sales experience, possessing strong communication skills and clinical aptitude, taking a patient‑centric approach to delivering results. The TAM role reports directly to the Regional Director (RD). States in this region include: MI and OH.
Responsibilities
Develop a deep understanding of account needs, objectives, and challenges to provide tailored solutions that meet requirements. Identify new business opportunities within existing accounts to upsell and cross‑sell relevant CareDx products, solutions, or services.
Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long‑term, account‑specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint, and achieve commercial goals.
Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms, and processes, as well as supportive key clinical studies.
Identify key customer stakeholders and influencers, establish strong relationships and partnerships, continually solicit feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.
Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key performance indicators.
Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams to develop creative solutions that address customer needs.
Qualifications
Bachelor’s degree required; advance degree (e.g., MBA) preferred.
Minimum of 10 years sales or strategic account management experience in the healthcare industry.
Experience selling into hospitals, hospital/health systems, and/or enterprise‑level accounts, navigating across multiple levels of stakeholders and departments.
Track record of developing effective account strategies that maximize business outcomes.
Strong written and oral communication and organizational skills.
Must be willing to travel 50–75% or greater, including frequent day trips and overnight travel.
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools.
Key Characteristics
Results Driven
Strategic Thinking
Patient Focus
Problem Solving
Strong Communication Skills
Persistence
Self‑Awareness & Adaptability
Compensation & Benefits The final salary offered to a successful candidate will be dependent on several factors including experience, education, and industry. This role may be eligible for additional discretionary bonuses/incentives and restricted stock units. Remote: US Only roles.
Competitive base salary and incentive compensation (US $220,000—$250,000).
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre‑tax commuter benefits
And more! Please refer to our page to view detailed benefits at https://caredx.com/company/careers/
With a living donor employee recovery policy that allows up to 30 days of paid leave annually for employees who donate an organ or bone marrow, and a focus on improving the lives of transplant patients worldwide, this is an exciting opportunity to make a difference.
EEO & Privacy CareDx, Inc. is an Equal Opportunity Employer and participates in the E‑Verify program. By proceeding with your application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
For more information on how we use and protect your personal information, please read our Privacy Policy.
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The Midwest Region Transplant Account Manager (TAM) is responsible for driving adoption and volume growth of the CareDx transplant diagnostics portfolio. Focusing primarily on transplant center and community nephrology account customers, the TAM will coordinate and collaborate with the Solutions Account Manager (SAM), Clinical Liaisons, and Medical Science Liaisons (MSL) to develop and execute account‑level growth strategies. Successful TAMs are collaborative, agile problem solvers with strategic account management and sales experience, possessing strong communication skills and clinical aptitude, taking a patient‑centric approach to delivering results. The TAM role reports directly to the Regional Director (RD). States in this region include: MI and OH.
Responsibilities
Develop a deep understanding of account needs, objectives, and challenges to provide tailored solutions that meet requirements. Identify new business opportunities within existing accounts to upsell and cross‑sell relevant CareDx products, solutions, or services.
Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long‑term, account‑specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint, and achieve commercial goals.
Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms, and processes, as well as supportive key clinical studies.
Identify key customer stakeholders and influencers, establish strong relationships and partnerships, continually solicit feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.
Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key performance indicators.
Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams to develop creative solutions that address customer needs.
Qualifications
Bachelor’s degree required; advance degree (e.g., MBA) preferred.
Minimum of 10 years sales or strategic account management experience in the healthcare industry.
Experience selling into hospitals, hospital/health systems, and/or enterprise‑level accounts, navigating across multiple levels of stakeholders and departments.
Track record of developing effective account strategies that maximize business outcomes.
Strong written and oral communication and organizational skills.
Must be willing to travel 50–75% or greater, including frequent day trips and overnight travel.
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools.
Key Characteristics
Results Driven
Strategic Thinking
Patient Focus
Problem Solving
Strong Communication Skills
Persistence
Self‑Awareness & Adaptability
Compensation & Benefits The final salary offered to a successful candidate will be dependent on several factors including experience, education, and industry. This role may be eligible for additional discretionary bonuses/incentives and restricted stock units. Remote: US Only roles.
Competitive base salary and incentive compensation (US $220,000—$250,000).
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre‑tax commuter benefits
And more! Please refer to our page to view detailed benefits at https://caredx.com/company/careers/
With a living donor employee recovery policy that allows up to 30 days of paid leave annually for employees who donate an organ or bone marrow, and a focus on improving the lives of transplant patients worldwide, this is an exciting opportunity to make a difference.
EEO & Privacy CareDx, Inc. is an Equal Opportunity Employer and participates in the E‑Verify program. By proceeding with your application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
For more information on how we use and protect your personal information, please read our Privacy Policy.
#J-18808-Ljbffr