Dahl Consulting
Senior Order Administration Representative | Westminster, CO (28586)
Dahl Consulting, Westminster, Colorado, United States, 80031
Connecting Talent with Leading Organizations | Talent Acquisition & Recruitment Expert | Empowering Workforce Success Across Industries
Title:
Senior Order Administration Representative
Location:
Westminster, CO | Hybrid – onsite 4 days per week
Compensation:
$24.00 per hour
About the Role
We’re looking for a detail-oriented and collaborative
Senior Order Administration Representative
to support our quote-to-cash cycle. In this role, you’ll process and manage customer orders, assist with complex deals, and work cross-functionally to ensure smooth operations and high customer satisfaction.
Key Responsibilities
Process advanced-level customer orders via email, phone, sales quotations, and online portals
Assist sales teams with preparing and converting advanced-level quotes into orders
Support complex contracts and deals with large customers, government agencies, and partners
Monitor order status and proactively communicate delays or issues
Respond to customer inquiries regarding order status, software provisioning, shipping, and product availability
Collaborate with inventory teams to ensure product availability and communicate shortages
Maintain accurate documentation and approvals for order changes
Verify order details including pricing, part numbers, contact and delivery information, and quantities
Partner with internal teams to resolve order-related issues and improve fulfillment processes
Ensure compliance with company policies, trade regulations, and data privacy standards
Conduct quality checks and self-audits to minimize errors
Troubleshoot and escape complex order issues as needed
Support shipping, import, and export documentation requirements
Qualifications
High School diploma required; 2–4 year degree preferred
2–5 years of experience in order administration, sales support, or a related field
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Advanced problem-solving and critical-thinking abilities
Experience with ERP systems preferred
Familiarity with Salesforce CRM and other relevant software applications
Proficiency in Google Chrome, Gmail, Google Apps, Microsoft Office, and Data Load tools
Multilingual skills and global tax/export experience are a plus
Who You’ll Work With
You’ll build relationships across:
External partners including customers, resellers, joint ventures, and freight carriers
Skills You’ll Master
Salesforce, Oracle, and other order management systems
Quote-to-cash processes
Trade compliance and revenue recognition
Import/export and shipping operations
Embedded support for business divisions
Identifying and escalating process/system issues
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
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Senior Order Administration Representative
Location:
Westminster, CO | Hybrid – onsite 4 days per week
Compensation:
$24.00 per hour
About the Role
We’re looking for a detail-oriented and collaborative
Senior Order Administration Representative
to support our quote-to-cash cycle. In this role, you’ll process and manage customer orders, assist with complex deals, and work cross-functionally to ensure smooth operations and high customer satisfaction.
Key Responsibilities
Process advanced-level customer orders via email, phone, sales quotations, and online portals
Assist sales teams with preparing and converting advanced-level quotes into orders
Support complex contracts and deals with large customers, government agencies, and partners
Monitor order status and proactively communicate delays or issues
Respond to customer inquiries regarding order status, software provisioning, shipping, and product availability
Collaborate with inventory teams to ensure product availability and communicate shortages
Maintain accurate documentation and approvals for order changes
Verify order details including pricing, part numbers, contact and delivery information, and quantities
Partner with internal teams to resolve order-related issues and improve fulfillment processes
Ensure compliance with company policies, trade regulations, and data privacy standards
Conduct quality checks and self-audits to minimize errors
Troubleshoot and escape complex order issues as needed
Support shipping, import, and export documentation requirements
Qualifications
High School diploma required; 2–4 year degree preferred
2–5 years of experience in order administration, sales support, or a related field
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Advanced problem-solving and critical-thinking abilities
Experience with ERP systems preferred
Familiarity with Salesforce CRM and other relevant software applications
Proficiency in Google Chrome, Gmail, Google Apps, Microsoft Office, and Data Load tools
Multilingual skills and global tax/export experience are a plus
Who You’ll Work With
You’ll build relationships across:
External partners including customers, resellers, joint ventures, and freight carriers
Skills You’ll Master
Salesforce, Oracle, and other order management systems
Quote-to-cash processes
Trade compliance and revenue recognition
Import/export and shipping operations
Embedded support for business divisions
Identifying and escalating process/system issues
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/
#J-18808-Ljbffr