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Dahl Consulting

Senior Order Administration Representative | Westminster, CO

Dahl Consulting, Westminster, Colorado, United States, 80031

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Job Description

Title:

Senior Order Administration Representative Location:

Westminster, CO | Hybrid - onsite 4 days per week Assignment Length:

6 months Compensation:

$24.00 per hour

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About the Role We're looking for a detail-oriented and collaborative

Senior Order Administration Representative

to support our quote-to-cash cycle. In this role, you'll process and manage customer orders, assist with complex deals, and work cross-functionally to ensure smooth operations and high customer satisfaction.

Key Responsibilities

Process advanced-level customer orders via email, phone, sales quotations, and online portals Assist sales teams with preparing and converting advanced-level quotes into orders Support complex contracts and deals with large customers, government agencies, and partners Monitor order status and proactively communicate delays or issues Respond to customer inquiries regarding order status, software provisioning, shipping, and product availability Collaborate with inventory teams to ensure product availability and communicate shortages Maintain accurate documentation and approvals for order changes Verify order details including pricing, part numbers, contact and delivery information, and quantities Partner with internal teams to resolve order-related issues and improve fulfillment processes Ensure compliance with company policies, trade regulations, and data privacy standards Conduct quality checks and self-audits to minimize errors Troubleshoot and escalate complex order issues as needed Support shipping, import, and export documentation requirements Qualifications

High School diploma required; 2-4 year degree preferred 2-5 years of experience in order administration, sales support, or a related field Strong organizational skills and attention to detail Excellent written and verbal communication skills Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Advanced problem-solving and critical-thinking abilities Experience with ERP systems preferred Familiarity with Salesforce CRM and other relevant software applications Proficiency in Google Chrome, Gmail, Google Apps, Microsoft Office, and Data Load tools Multilingual skills and global tax/export experience are a plus Who You'll Work With You'll build relationships across:

Sales, Sales Operations, Finance, Logistics, Compliance, Customer Support External partners including customers, resellers, joint ventures, and freight carriers Skills You'll Master

Salesforce, Oracle, and other order management systems Quote-to-cash processes Trade compliance and revenue recognition Import/export and shipping operations Embedded support for business divisions Identifying and escalating process/system issues

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/

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This job posting will remain open until filled but not after 12/31/2025.

Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.

Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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