Strategic Staffing Solutions
Patient Registration Representative
Strategic Staffing Solutions, Detroit, Michigan, United States, 48228
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Patient Registration Representative Location:
Detroit, MI (Onsite) Role Type:
W2 contract 3+ Months Schedule:
40 hours per week, M-F
2 openings: Day shift: 11am - 7:30pm Afternoon shift: 1pm - 9:30pm
Role Summary:
Candidate will be working in the Emergency Department; position requires a lot of walking and standing. Patient facing. Candidate should know medical terminology. Patient access/Registration
Duties: Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Assistance is needed with arriving patients in the Emergency Department at the EMS and ED arrival desk while we complete department training of our newer team members. Skills
:
One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience:
EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education
High School Diploma.
* Beware of scams. S3 never asks for money during its onboarding process
Patient Registration Representative Location:
Detroit, MI (Onsite) Role Type:
W2 contract 3+ Months Schedule:
40 hours per week, M-F
2 openings: Day shift: 11am - 7:30pm Afternoon shift: 1pm - 9:30pm
Role Summary:
Candidate will be working in the Emergency Department; position requires a lot of walking and standing. Patient facing. Candidate should know medical terminology. Patient access/Registration
Duties: Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Assistance is needed with arriving patients in the Emergency Department at the EMS and ED arrival desk while we complete department training of our newer team members. Skills
:
One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience:
EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education
High School Diploma.
* Beware of scams. S3 never asks for money during its onboarding process