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Strategic Staffing Solutions

Patient Registration Representative

Strategic Staffing Solutions, Grand Blanc, Michigan, United States, 48480

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STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Patient Registration Representative for a W2 contract opportunity with one of our clients!

Job Title:

Patient Registration Representative

Duration:

6-month contract with possible extension

Role type:

W2 contract engagement, No C2C.

Location:

Grand Blanc, MI

Shift Time:

Possible shifts:** 12-hour shift, 3-days a week; every other weekend 8-hour shift, Monday - Friday with every other weekend ***Shift times available:*** 12pm-8pm / 2pm-10pm / 6am-6:30pm / 6pm-6:30am

Key Skills:

-One (1) year of experience related to patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting. -Strong computer skills and working knowledge of Microsoft Office products.

Duties:

-Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.

-Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.

-Advocates on the caller/customer behalf to ensure their needs are met.

-Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Skills:

-One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.

-Strong computer skills and working knowledge of Microsoft Office products.

-Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.

-Must be willing to be on your feet for long periods and able to instruct others.

-Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Preferred Skills & Experience :

-EPIC training/experience.

-Insurance payor systems experience.

-ICD-10 medical terminology experience.

Education :

High School Diploma.

"Beware of scams. S3 never asks for money during its onboarding process."