Robert Half
Description We are in search of an Administrative Assistant to join the team in the real estate company, located in Honolulu, Hawaii. As an Administrative Assistant, your primary responsibilities will include handling customer queries, processing applications, maintaining accurate records, and conducting customer service duties. This role offers a contract to permanent employment opportunity. (Schedule includes working Sundays.) Responsibilities:
- Manage inbound and outbound calls with professionalism and courtesy
- Ensure the accurate and efficient processing of customer applications
- Keep up-to-date and precise customer credit records
- Handle email correspondence with clients in a timely and effective manner
- Provide exceptional customer service to clients, responding to inquiries and resolving issues
- Enter data accurately into the company database
- Use Microsoft Excel, Outlook, and Word to organize and manage data
- Schedule appointments as needed, ensuring efficient use of time and resources.
- Minimum of 1 year experience in an administrative role
- Proven ability in Customer Service
- Proficient in Data Entry tasks
- Experience with Email Correspondence
- Familiarity with handling Inbound and Outbound Calls
- Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
- Proven ability to Schedule Appointments
- Knowledge of the Real Estate Property/Facilities Management industry is a plus
- Excellent written and verbal communication skills
- Ability to work effectively in a fast-paced environment
- Strong organizational skills with the ability to multitask
- High level of integrity.