Vertiv
Field Sales Engineer, Channel
Overview The Field Sales Engineer, Channel is responsible for assisting the sales team to drive revenue by qualifying sales opportunities, handling technical questions on Vertiv integrated rack solutions (hardware and software), and delivering solution‑based product presentations, demos, and evaluations that meet customer business requirements. The role addresses technical questions throughout the sales engagement, sets customer expectations, and provides expertise on new projects and initiatives.
Responsibilities
Recognize and discuss IT and Edge Infrastructure opportunities with customers, including single phase UPS, rPDU, Console Servers, KVM, Racks, small space cooling, monitoring hardware, controllers, and monitoring software.
Provide pre‑sales technical support for product inquiries from new and existing customers and partners.
Develop and deliver product demonstrations and presentations.
Deliver in‑person and remote training for partners and sales teams on current and new products.
Coordinate with sales, offering management, technical support, and services teams to bring appropriate technical resources to accounts when needed.
Tailor outgoing request for proposals (RFPs) and formulate responses.
Support and facilitate simple product evaluations that meet customer business requirements.
Regularly review and analyze the sales funnel in the supported territory, understand technical aspects of high‑value projects, and proactively discuss with sales teams to ensure efficient rollout/implementation and inclusion of required services/tools in proposals.
Qualifications
Bachelor’s degree in Engineering or a related technical field, or equivalent combination of education and experience.
3+ years of sales support experience in the information technology industry.
Data center electrical, IT, network, and/or cooling background with knowledge of electrical power configurations in the US.
Detail‑oriented with a high degree of accuracy.
Strong problem‑solving and analytical skills.
Technical proficiency in one or two products of the integrated rack product portfolio.
Resourceful, self‑motivated, customer‑focused, and able to work on a team.
Ability to qualify a sales opportunity and position Vertiv products against competition.
Strong communication and presentation skills.
Able to demonstrate value with partners and customers beyond offers to train/educate.
Preferred
Data center industry experience.
Familiarity with power and cooling one‑lines, understanding of Ohm’s law and three‑phase power calculation.
Physical & Environmental Demands
Prolonged periods of sitting at a desk and working on a computer.
Time Travel Required
50% travel.
Core Principles & Strategic Priorities Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
Strategic Priorities
Customer Focus
Operational Excellence
High‑Performance Culture
Innovation
Financial Strength
Behaviors
Own It
Act With Urgency
Foster a Customer‑First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity/expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Work Authorization Vertiv will only employ those who are legally authorized to work in the United States. This position does not provide sponsorship for work authorization.
Referrals Referrals increase your chances of interviewing at Vertiv by 2x.
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Overview The Field Sales Engineer, Channel is responsible for assisting the sales team to drive revenue by qualifying sales opportunities, handling technical questions on Vertiv integrated rack solutions (hardware and software), and delivering solution‑based product presentations, demos, and evaluations that meet customer business requirements. The role addresses technical questions throughout the sales engagement, sets customer expectations, and provides expertise on new projects and initiatives.
Responsibilities
Recognize and discuss IT and Edge Infrastructure opportunities with customers, including single phase UPS, rPDU, Console Servers, KVM, Racks, small space cooling, monitoring hardware, controllers, and monitoring software.
Provide pre‑sales technical support for product inquiries from new and existing customers and partners.
Develop and deliver product demonstrations and presentations.
Deliver in‑person and remote training for partners and sales teams on current and new products.
Coordinate with sales, offering management, technical support, and services teams to bring appropriate technical resources to accounts when needed.
Tailor outgoing request for proposals (RFPs) and formulate responses.
Support and facilitate simple product evaluations that meet customer business requirements.
Regularly review and analyze the sales funnel in the supported territory, understand technical aspects of high‑value projects, and proactively discuss with sales teams to ensure efficient rollout/implementation and inclusion of required services/tools in proposals.
Qualifications
Bachelor’s degree in Engineering or a related technical field, or equivalent combination of education and experience.
3+ years of sales support experience in the information technology industry.
Data center electrical, IT, network, and/or cooling background with knowledge of electrical power configurations in the US.
Detail‑oriented with a high degree of accuracy.
Strong problem‑solving and analytical skills.
Technical proficiency in one or two products of the integrated rack product portfolio.
Resourceful, self‑motivated, customer‑focused, and able to work on a team.
Ability to qualify a sales opportunity and position Vertiv products against competition.
Strong communication and presentation skills.
Able to demonstrate value with partners and customers beyond offers to train/educate.
Preferred
Data center industry experience.
Familiarity with power and cooling one‑lines, understanding of Ohm’s law and three‑phase power calculation.
Physical & Environmental Demands
Prolonged periods of sitting at a desk and working on a computer.
Time Travel Required
50% travel.
Core Principles & Strategic Priorities Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
Strategic Priorities
Customer Focus
Operational Excellence
High‑Performance Culture
Innovation
Financial Strength
Behaviors
Own It
Act With Urgency
Foster a Customer‑First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity/expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Work Authorization Vertiv will only employ those who are legally authorized to work in the United States. This position does not provide sponsorship for work authorization.
Referrals Referrals increase your chances of interviewing at Vertiv by 2x.
#J-18808-Ljbffr