Silktide
Overview
Help make the web better for everyone
We’re a fast‑growing, profitable, self‑funded SaaS platform with 4.8★ customer love and a 4.9★ team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more.
We’re hiring a
Revenue Operations Manager
to own and optimize the systems, data, and reporting that fuel predictable ARR growth across Marketing, SDR, and Sales.
Where you will work
You will spend
3 days per week
in our downtown
Austin office in the historic Littlefield building,
with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the UK, Denmark, Germany, and Australia.
What You Will Do
Systems ownership and integration
Own and optimise HubSpot Marketing Hub and Salesforce Sales Cloud
Keep HubSpot ↔ Salesforce in sync, including field mapping, lifecycle stages, and lead status
Manage integrations:
Analytics and attribution: Plausible, Google Analytics, Hotjar, Buzzsprout
SEO and content: SEMrush
Social and publishing: Buffer, X, Instagram, YouTube
Email and automation: Mailchimp (legacy), Zapier
Customer Success: Gainsight
Attribution and reporting
Build multi-touch attribution across paid, organic, partner, and outbound
Ship trusted dashboards in Salesforce and HubSpot for:
Marketing-sourced vs outbound-sourced pipeline
Funnel conversion by channel (Lead → SQL → Opp → Win)
Campaign ROI, including CAC, LTV, ROAS
Lead management and scoring
Design lead scoring in HubSpot
Automate routing and alerts to SDRs and AEs
Standardise lifecycle stages for MQL, SQL, and Opportunities
Data governance and hygiene
Run recurring audits for duplicates, incomplete fields, and stale opportunities
Set and maintain data standards for naming, segmentation, and territories
Ensure SDR teams have clean, reliable data to prospect effectively
Process and enablement
Align funnel definitions with Marketing and Sales leaders
Document and enforce lead and opportunity qualification
Support outbound tooling (dialers, email systems) to maximise productivity
Surface insights to improve win rates, including territory performance and inbound vs outbound ASPs
About You
4–6 years in Revenue Ops, Marketing Ops, or Sales Ops
Proven HubSpot and Salesforce admin experience (certifications a plus)
Hands-on with integrations like Zapier, Plausible, SEMrush, Mailchimp, Buffer, Hotjar, Gainsight
Strong analytics skills; SQL or SOQL and BI tools are a plus
Clear communicator who bridges Marketing, SDR, AE, CS, and Customer Success
Track record of building attribution models and lead scoring from scratch
Builder mindset, detail-focused, and trusted as a neutral partner across teams
Energized by supporting outbound sales teams with clean data and reliable tools
Compensation $100,000 – $120,000 with bonus potential (OTE: $130,000)
What Is In It For You
Ownership of the full GTM systems stack at a profitable, scaling SaaS company
Direct line of sight to ARR through data, process, and instrumentation
A builder’s role creating durable foundations for reporting and decision-making
A high-trust team that values autonomy, innovation, and measurable impact
Perks
A shiny new MacBook
Private Insurance (Health, Dental & Vision) & Wellness Allowance
Company Sponsored 401(k) Retirement Plan
20 days paid vacation public holidays
Casual Dress Code, Flexible Schedule, Weekly Paid Lunches & Monthly Company Outings
Compensation Range: $100K – $120K
#J-18808-Ljbffr
We’re a fast‑growing, profitable, self‑funded SaaS platform with 4.8★ customer love and a 4.9★ team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more.
We’re hiring a
Revenue Operations Manager
to own and optimize the systems, data, and reporting that fuel predictable ARR growth across Marketing, SDR, and Sales.
Where you will work
You will spend
3 days per week
in our downtown
Austin office in the historic Littlefield building,
with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the UK, Denmark, Germany, and Australia.
What You Will Do
Systems ownership and integration
Own and optimise HubSpot Marketing Hub and Salesforce Sales Cloud
Keep HubSpot ↔ Salesforce in sync, including field mapping, lifecycle stages, and lead status
Manage integrations:
Analytics and attribution: Plausible, Google Analytics, Hotjar, Buzzsprout
SEO and content: SEMrush
Social and publishing: Buffer, X, Instagram, YouTube
Email and automation: Mailchimp (legacy), Zapier
Customer Success: Gainsight
Attribution and reporting
Build multi-touch attribution across paid, organic, partner, and outbound
Ship trusted dashboards in Salesforce and HubSpot for:
Marketing-sourced vs outbound-sourced pipeline
Funnel conversion by channel (Lead → SQL → Opp → Win)
Campaign ROI, including CAC, LTV, ROAS
Lead management and scoring
Design lead scoring in HubSpot
Automate routing and alerts to SDRs and AEs
Standardise lifecycle stages for MQL, SQL, and Opportunities
Data governance and hygiene
Run recurring audits for duplicates, incomplete fields, and stale opportunities
Set and maintain data standards for naming, segmentation, and territories
Ensure SDR teams have clean, reliable data to prospect effectively
Process and enablement
Align funnel definitions with Marketing and Sales leaders
Document and enforce lead and opportunity qualification
Support outbound tooling (dialers, email systems) to maximise productivity
Surface insights to improve win rates, including territory performance and inbound vs outbound ASPs
About You
4–6 years in Revenue Ops, Marketing Ops, or Sales Ops
Proven HubSpot and Salesforce admin experience (certifications a plus)
Hands-on with integrations like Zapier, Plausible, SEMrush, Mailchimp, Buffer, Hotjar, Gainsight
Strong analytics skills; SQL or SOQL and BI tools are a plus
Clear communicator who bridges Marketing, SDR, AE, CS, and Customer Success
Track record of building attribution models and lead scoring from scratch
Builder mindset, detail-focused, and trusted as a neutral partner across teams
Energized by supporting outbound sales teams with clean data and reliable tools
Compensation $100,000 – $120,000 with bonus potential (OTE: $130,000)
What Is In It For You
Ownership of the full GTM systems stack at a profitable, scaling SaaS company
Direct line of sight to ARR through data, process, and instrumentation
A builder’s role creating durable foundations for reporting and decision-making
A high-trust team that values autonomy, innovation, and measurable impact
Perks
A shiny new MacBook
Private Insurance (Health, Dental & Vision) & Wellness Allowance
Company Sponsored 401(k) Retirement Plan
20 days paid vacation public holidays
Casual Dress Code, Flexible Schedule, Weekly Paid Lunches & Monthly Company Outings
Compensation Range: $100K – $120K
#J-18808-Ljbffr