TestEquity
Overview
Summary / Position Purpose : The Accounts Receivable specialist is responsible for the incoming payment transactions and the collection of the outstanding accounts receivable for our customers. This position handles customer service issues by interacting with the customers and internal department teams to manage the accounts receivable processes. Acts as a point of contact for our customers, maintaining a positive image and providing customer-obsessed service. Essential Duties, Functions and / or Responsibilities
Prepare, post, verify and record customer payments and transactions Perform account reconciliations & create reports using Excel Investigate and resolve any irregularities or inquires on customer accounts Process accounts and incoming payments in compliance with financial policies Issue refunds and process RMAs into MAS Manage PayPal disputes & contact customers with past due invoices Review and approve sales tax exempt certificates Mail invoices to customers Process reauthorizations for credit cards Work on additional tasks and projects assigned by Accounts Receivable Coordinator in the preparation of bad debt reserves, as well as returns, allowances & accruals.
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Summary / Position Purpose : The Accounts Receivable specialist is responsible for the incoming payment transactions and the collection of the outstanding accounts receivable for our customers. This position handles customer service issues by interacting with the customers and internal department teams to manage the accounts receivable processes. Acts as a point of contact for our customers, maintaining a positive image and providing customer-obsessed service. Essential Duties, Functions and / or Responsibilities
Prepare, post, verify and record customer payments and transactions Perform account reconciliations & create reports using Excel Investigate and resolve any irregularities or inquires on customer accounts Process accounts and incoming payments in compliance with financial policies Issue refunds and process RMAs into MAS Manage PayPal disputes & contact customers with past due invoices Review and approve sales tax exempt certificates Mail invoices to customers Process reauthorizations for credit cards Work on additional tasks and projects assigned by Accounts Receivable Coordinator in the preparation of bad debt reserves, as well as returns, allowances & accruals.
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