Fairmont Hotels & Resorts
Toro Latin Restaurant and Rum Bar Supervisor
Fairmont Hotels & Resorts, Scottsdale, Arizona, us, 85261
Overview
Reporting to the Toro General Manager, responsibilities and essential job functions include but are not limited to the following for Toro, Richard Sandoval’s Restaurant and Rum Bar, a casually unique upbeat dining experience with a small plate menu and a Suviche bar food offering at the restaurant’s Rum Bar setting. The beverage experience includes hand-muddled cocktails, Latin wines and a variety of sugarcane spirits selected by the resident Beverage Manager. Across Latin America, food is more than a meal. It’s an event. It’s a celebration that’s shared, savored and enjoyed with the finest spirits. Join us in this ritual. Responsibilities
Consistently offer professional, friendly and engaging service Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed Maximize revenues by upselling and following budget guidelines Handle guest concerns, reacting quickly and professionally Balance operational and Colleague needs Have full knowledge of all menus and promotions Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Daily pre-shift held for teams to communicate any information pertinent to the outlet and hotel Understanding and tracking of JD Power surveys for the outlet Service Related
Collaborate, create and ever evolve overall sequence of service for Toro during meal periods Monitor industry trends and keep the bar on the forefront of what’s “New and Next” Establish, monitor, audit and accountability of timeliness of service standards Monitor cost and controls in accordance with Fairmont guidelines with Toro management for food service product used by FOH team Set dry goods pars and monitor through regular inventory/ordering with Toro management Establish proper restaurant organization Drive guest experience through floor presence at tables as a floor supervisor Qualifications
Previous Food and Beverage leadership experience required Adhere to Fairmont Scottsdale Princess Grooming Guidelines Previous Point of Sale System experience required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Benefits
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier 401K, Direct Deposit, etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Reporting to the Toro General Manager, responsibilities and essential job functions include but are not limited to the following for Toro, Richard Sandoval’s Restaurant and Rum Bar, a casually unique upbeat dining experience with a small plate menu and a Suviche bar food offering at the restaurant’s Rum Bar setting. The beverage experience includes hand-muddled cocktails, Latin wines and a variety of sugarcane spirits selected by the resident Beverage Manager. Across Latin America, food is more than a meal. It’s an event. It’s a celebration that’s shared, savored and enjoyed with the finest spirits. Join us in this ritual. Responsibilities
Consistently offer professional, friendly and engaging service Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed Maximize revenues by upselling and following budget guidelines Handle guest concerns, reacting quickly and professionally Balance operational and Colleague needs Have full knowledge of all menus and promotions Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Daily pre-shift held for teams to communicate any information pertinent to the outlet and hotel Understanding and tracking of JD Power surveys for the outlet Service Related
Collaborate, create and ever evolve overall sequence of service for Toro during meal periods Monitor industry trends and keep the bar on the forefront of what’s “New and Next” Establish, monitor, audit and accountability of timeliness of service standards Monitor cost and controls in accordance with Fairmont guidelines with Toro management for food service product used by FOH team Set dry goods pars and monitor through regular inventory/ordering with Toro management Establish proper restaurant organization Drive guest experience through floor presence at tables as a floor supervisor Qualifications
Previous Food and Beverage leadership experience required Adhere to Fairmont Scottsdale Princess Grooming Guidelines Previous Point of Sale System experience required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Benefits
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier 401K, Direct Deposit, etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
#J-18808-Ljbffr