Children's Wisconsin
Public Safety Officer- Next Door Clinic, full-time
Children's Wisconsin, Milwaukee, Wisconsin, United States, 53244
Public Safety Officer- Next Door Clinic, full-time
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from across the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary
Responsible for providing support to Public Safety operations at Children’s Wisconsin facilities. Patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service. Perform inspection tours and investigate incidents, as well as general office or record‑keeping tasks. Verbally de‑escalate and, if needed, physically restrain patients or disruptive individuals. Perform Weapon Screening services to prevent weapons and other prohibited property from entering Children’s property. Secure property/evidence as needed or directed. Liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement. Essential Functions
Patrols assigned areas according to established schedule and investigates unusual occurrences. Operates parking equipment, greets and directs customers as part of parking enforcement. Investigates and writes incident reports on a wide variety of security‑related incidents. Obtains evidence, interviews victims, witnesses and suspects. Assists Public Safety Dispatchers in the Communication Center and dispatches personnel to security assignments. Answers hospital emergency line (88) and directs personnel appropriately. Monitors cameras and alarm systems; answers intercom and elevator calls promptly. Responds to emergency situations, including crowd control, disturbance resolution, firefighting duties and combative patient incidents. Performs Weapon Screening services at designated locations. Restrains disorderly, combative or injurious individuals according to established training standards. Checks badges and screens visitors per the visitation policy. Directs and escorts employees, staff, visitors, clients and patients to all areas of hospital, clinic, grounds and facilities. Provides traffic control functions as needed and basic hospital information services. Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW). Position Requirements
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). 1+ years experience in customer service. Preferred
Post high school coursework in criminal justice or equivalent field of study. 1+ years experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service. 1+ years experience performing weapon screening. Basic Life Support – Healthcare Provider (BLS) certification from American Heart Association, American Red Cross or National Safety Council required within 90 days of hire. Knowledge, Skills and Abilities
Ability to successfully complete all required introductory and annual competency training processes. Read and write to review and complete required incident reports and perform record‑keeping activities. Strong interpersonal, written and verbal communication skills necessary to interact effectively with hospital employees, staff and visitors under potentially stressful situations. Intermediate computer skills to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Epic, CAD, Incident Reporting, Surveillance Systems, Weapon Screening, etc.). Analytical skills necessary to inspect, respond and manage emergent situations, ensuring safety and security of all hospital staff, visitors and patients, and preparing incident reports, missing property reports, etc. Ability to successfully complete and maintain all testing requirements under the Physical Capacity Exam (PCE). Ability to complete and maintain all department training requirements in physical/verbal intervention and control technique program, use of typical security/law enforcement duty equipment (baton, handcuffs, etc.) and clinical violent restraint devices. Ability to complete and maintain all training requirements in the Marcus Crisis Prevention Program (MCPP). Currently certified or ability to successfully complete IAHSS Basic certification within 6 months of hire or promotion. Currently certified or ability to successfully complete department training in Defensive Tactics for Security (DTS) within 3 months of hire or promotion. Certifications and Licenses
BLS – Basic Life Support Healthcare Provider from American Heart Association / American Red Cross / National Safety Council. Driver’s License – State of Wisconsin. Marcus Crisis Prevention Program (MCPP) Trainer – Marcus Autism Center Crisis Prevention Program. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
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Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from across the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary
Responsible for providing support to Public Safety operations at Children’s Wisconsin facilities. Patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service. Perform inspection tours and investigate incidents, as well as general office or record‑keeping tasks. Verbally de‑escalate and, if needed, physically restrain patients or disruptive individuals. Perform Weapon Screening services to prevent weapons and other prohibited property from entering Children’s property. Secure property/evidence as needed or directed. Liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement. Essential Functions
Patrols assigned areas according to established schedule and investigates unusual occurrences. Operates parking equipment, greets and directs customers as part of parking enforcement. Investigates and writes incident reports on a wide variety of security‑related incidents. Obtains evidence, interviews victims, witnesses and suspects. Assists Public Safety Dispatchers in the Communication Center and dispatches personnel to security assignments. Answers hospital emergency line (88) and directs personnel appropriately. Monitors cameras and alarm systems; answers intercom and elevator calls promptly. Responds to emergency situations, including crowd control, disturbance resolution, firefighting duties and combative patient incidents. Performs Weapon Screening services at designated locations. Restrains disorderly, combative or injurious individuals according to established training standards. Checks badges and screens visitors per the visitation policy. Directs and escorts employees, staff, visitors, clients and patients to all areas of hospital, clinic, grounds and facilities. Provides traffic control functions as needed and basic hospital information services. Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW). Position Requirements
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). 1+ years experience in customer service. Preferred
Post high school coursework in criminal justice or equivalent field of study. 1+ years experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service. 1+ years experience performing weapon screening. Basic Life Support – Healthcare Provider (BLS) certification from American Heart Association, American Red Cross or National Safety Council required within 90 days of hire. Knowledge, Skills and Abilities
Ability to successfully complete all required introductory and annual competency training processes. Read and write to review and complete required incident reports and perform record‑keeping activities. Strong interpersonal, written and verbal communication skills necessary to interact effectively with hospital employees, staff and visitors under potentially stressful situations. Intermediate computer skills to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Epic, CAD, Incident Reporting, Surveillance Systems, Weapon Screening, etc.). Analytical skills necessary to inspect, respond and manage emergent situations, ensuring safety and security of all hospital staff, visitors and patients, and preparing incident reports, missing property reports, etc. Ability to successfully complete and maintain all testing requirements under the Physical Capacity Exam (PCE). Ability to complete and maintain all department training requirements in physical/verbal intervention and control technique program, use of typical security/law enforcement duty equipment (baton, handcuffs, etc.) and clinical violent restraint devices. Ability to complete and maintain all training requirements in the Marcus Crisis Prevention Program (MCPP). Currently certified or ability to successfully complete IAHSS Basic certification within 6 months of hire or promotion. Currently certified or ability to successfully complete department training in Defensive Tactics for Security (DTS) within 3 months of hire or promotion. Certifications and Licenses
BLS – Basic Life Support Healthcare Provider from American Heart Association / American Red Cross / National Safety Council. Driver’s License – State of Wisconsin. Marcus Crisis Prevention Program (MCPP) Trainer – Marcus Autism Center Crisis Prevention Program. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
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