Wildflower Farms, Auberge Collection
Company Description
Wildflower Farms, Auberge Collection is a 140‑acre retreat in New York’s Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property offers immersive seasonal experiences such as foraging walks, cooking workshops, and healing sessions. A three‑mile walking trail links cabins, cottages, and suites with the Movement Studio and Maplehouse. Dining at Clay features source‑origin cuisine honoring the region’s bounty. With access to neighboring Mohonk Preserve, the site offers world‑class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World’s Best Awards, Wildflower Farms is a basecamp for adventure, craft, and curiosity.
Job Description Be the driving force behind our digital landscape, ensuring seamless operations and innovative solutions to propel our organization forward. With your leadership and technical expertise, you’ll orchestrate a symphony of technology, harnessing its power to enhance efficiency, security, and success across our entire property.
Core Responsibilities
Provide technical support to end‑users, troubleshooting issues, conducting training sessions, and minimizing downtime.
Implement IT security policies and procedures to protect the organization’s data and systems, ensuring compliance with company policies, regulatory requirements, and industry standards.
Lead IT projects, from planning and budgeting to execution and evaluation, ensuring projects are completed on time, within budget, and meet business objectives.
Assist department heads with identification and implementation of technology solutions that advance operational efficiency and guest satisfaction.
Oversee the implementation and maintenance of the property’s IT infrastructure, including networks, servers, hardware, and software systems (PMS, POS, etc.).
Maintain all hardware and software inventory.
Meet all compliance requirements (PCI, GDPR, CCP, etc.).
Negotiate and manage all hardware and software support contracts in partnership with the Regional Director of IT and Home Office.
Maintain Wi‑Fi, LAN connectivity, assisting staff, guests and groups when necessary.
Maintain system backups and perform cybersecurity audits.
Maintain a positive working relationship with team members, service providers, and local community.
Provide on‑call support to address IT issues and emergencies as needed, ensuring minimal disruption to hospitality operations and guest services.
Support Audio Visual on an as‑needed basis.
Pay Range $80,000/year - $85,000/year
Qualifications
3+ years of technical experience in hospitality or a comparable field.
Bachelor’s degree in Information Technology, Computer Science, or related discipline.
Advanced understanding of Google workstations and Server Operating Systems.
Working knowledge of Google Apps (G Suite) & Microsoft Office products.
Strong technical knowledge of networking, security, phone systems, and general computing concepts.
Knowledge of Audio Visual Systems (TV, Streaming, Sound, etc).
Basic understanding of virtualization (VMware ESXi, Hyper‑V, virtual servers, and storage arrays).
Equal Opportunity Employer Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. The company complies with applicable state and local laws governing non‑discrimination in employment in all locations where it has facilities.
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Job Description Be the driving force behind our digital landscape, ensuring seamless operations and innovative solutions to propel our organization forward. With your leadership and technical expertise, you’ll orchestrate a symphony of technology, harnessing its power to enhance efficiency, security, and success across our entire property.
Core Responsibilities
Provide technical support to end‑users, troubleshooting issues, conducting training sessions, and minimizing downtime.
Implement IT security policies and procedures to protect the organization’s data and systems, ensuring compliance with company policies, regulatory requirements, and industry standards.
Lead IT projects, from planning and budgeting to execution and evaluation, ensuring projects are completed on time, within budget, and meet business objectives.
Assist department heads with identification and implementation of technology solutions that advance operational efficiency and guest satisfaction.
Oversee the implementation and maintenance of the property’s IT infrastructure, including networks, servers, hardware, and software systems (PMS, POS, etc.).
Maintain all hardware and software inventory.
Meet all compliance requirements (PCI, GDPR, CCP, etc.).
Negotiate and manage all hardware and software support contracts in partnership with the Regional Director of IT and Home Office.
Maintain Wi‑Fi, LAN connectivity, assisting staff, guests and groups when necessary.
Maintain system backups and perform cybersecurity audits.
Maintain a positive working relationship with team members, service providers, and local community.
Provide on‑call support to address IT issues and emergencies as needed, ensuring minimal disruption to hospitality operations and guest services.
Support Audio Visual on an as‑needed basis.
Pay Range $80,000/year - $85,000/year
Qualifications
3+ years of technical experience in hospitality or a comparable field.
Bachelor’s degree in Information Technology, Computer Science, or related discipline.
Advanced understanding of Google workstations and Server Operating Systems.
Working knowledge of Google Apps (G Suite) & Microsoft Office products.
Strong technical knowledge of networking, security, phone systems, and general computing concepts.
Knowledge of Audio Visual Systems (TV, Streaming, Sound, etc).
Basic understanding of virtualization (VMware ESXi, Hyper‑V, virtual servers, and storage arrays).
Equal Opportunity Employer Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. The company complies with applicable state and local laws governing non‑discrimination in employment in all locations where it has facilities.
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