Zurich North America
Position
AVP, Director of Talent Acquisition with Zurich North America.
Location(s)
Hybrid work model – flexible in‑office attendance at North American office locations.
Rocky Hill, CT; Maitland, FL; Atlanta, GA; Boston, MA; Charlotte, NC; Parsippany, NJ; New York, NY; Philadelphia, PA; Dallas, TX.
Compensation $23.37 - $38.22 per hour, short‑term incentive bonus eligibility set at 5%.
Responsibilities
Review, evaluate, and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follow instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
Provide account servicing support in collaboration with Underwriter and Manager, responsible for end‑to‑end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Respond to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Work collaboratively with assigned underwriters.
Support Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the administrative, customer service, financial services, risk management, or insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
Knowledge of data collection and analysis.
Microsoft Office experience.
Preferred Qualifications
Insurance industry knowledge.
Knowledge of processing, rating and policy management systems used in the insurance industry.
Strong verbal and written communication skills.
Superior skills in relationship building, active listening with customers and coworkers.
Customer service experience.
Enjoys working with details and providing accurate data in a timely manner.
Self‑directed to meet deadlines.
Multi‑tasking skills.
5% travel.
Equal Opportunity Statement Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Application Notice Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
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Location(s)
Hybrid work model – flexible in‑office attendance at North American office locations.
Rocky Hill, CT; Maitland, FL; Atlanta, GA; Boston, MA; Charlotte, NC; Parsippany, NJ; New York, NY; Philadelphia, PA; Dallas, TX.
Compensation $23.37 - $38.22 per hour, short‑term incentive bonus eligibility set at 5%.
Responsibilities
Review, evaluate, and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follow instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
Provide account servicing support in collaboration with Underwriter and Manager, responsible for end‑to‑end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Respond to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Work collaboratively with assigned underwriters.
Support Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the administrative, customer service, financial services, risk management, or insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
Knowledge of data collection and analysis.
Microsoft Office experience.
Preferred Qualifications
Insurance industry knowledge.
Knowledge of processing, rating and policy management systems used in the insurance industry.
Strong verbal and written communication skills.
Superior skills in relationship building, active listening with customers and coworkers.
Customer service experience.
Enjoys working with details and providing accurate data in a timely manner.
Self‑directed to meet deadlines.
Multi‑tasking skills.
5% travel.
Equal Opportunity Statement Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Application Notice Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
#J-18808-Ljbffr