Pyramid Global Hospitality
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.
Property Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. Our culture, full benefit plans (including a 401k with a company match and a lucrative bonus program), and genuine passion for service create an environment where each team member plays a key role in delivering outstanding service and memorable experiences for guests.
Responsibilities
Examine and verify charges and posting of Guest Service Agents.
Balance ledgers, room revenue with Night Audit and house accounts.
Prepare daily transaction summary reviewing all room charges and rates.
Clear Front Office system and set it for the start of the next business day.
Assist with any guest requests forwarding to the appropriate department.
Check-in and check-out guests as needed, including basic guest assistance and support.
Examine and verify food and beverage posted charges and posting, balance all charges, set backup tape, and review the food and beverage summary.
Turn day over and communicate with Front Office Manager/Director regarding any issues with the night audit process or guest experience.
Collaborate with other department heads as necessary.
Physical Requirements
Standing: Constant (up to 8 hours)
Sitting: Occasional
Walking, climbing stairs: Occasional
Crouching/Bending/Stooping: Occasional
Reaching: Occasional
Pushing/Pulling: Occasional
Lifting/Carrying (100 lbs): Occasional
Travel: Rare
Near Vision: Constant
Far Vision: Constant
Hearing: Constant
Talking: Constant
Qualifications
High School Diploma or equivalent (GED).
Must have working knowledge of Microsoft Office.
Prior customer experience required.
Compensation The compensation for this position is $18.50 per year based on qualifications and experience.
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Property Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. Our culture, full benefit plans (including a 401k with a company match and a lucrative bonus program), and genuine passion for service create an environment where each team member plays a key role in delivering outstanding service and memorable experiences for guests.
Responsibilities
Examine and verify charges and posting of Guest Service Agents.
Balance ledgers, room revenue with Night Audit and house accounts.
Prepare daily transaction summary reviewing all room charges and rates.
Clear Front Office system and set it for the start of the next business day.
Assist with any guest requests forwarding to the appropriate department.
Check-in and check-out guests as needed, including basic guest assistance and support.
Examine and verify food and beverage posted charges and posting, balance all charges, set backup tape, and review the food and beverage summary.
Turn day over and communicate with Front Office Manager/Director regarding any issues with the night audit process or guest experience.
Collaborate with other department heads as necessary.
Physical Requirements
Standing: Constant (up to 8 hours)
Sitting: Occasional
Walking, climbing stairs: Occasional
Crouching/Bending/Stooping: Occasional
Reaching: Occasional
Pushing/Pulling: Occasional
Lifting/Carrying (100 lbs): Occasional
Travel: Rare
Near Vision: Constant
Far Vision: Constant
Hearing: Constant
Talking: Constant
Qualifications
High School Diploma or equivalent (GED).
Must have working knowledge of Microsoft Office.
Prior customer experience required.
Compensation The compensation for this position is $18.50 per year based on qualifications and experience.
#J-18808-Ljbffr