Salt River Project
QA & Legal Compliance Analyst 1, 2, Senior
Join to apply for the QA & Legal Compliance Analyst 1, 2, Senior role at
Salt River Project . Requisition ID : 19382 SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. SRP fosters a culture of stewardship and customer service and is recognized for its leadership in customer service and as a great employer. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Benefits
Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Medical, vision, dental, and life insurance on your first day
Over 200+ hours of PTO
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs and access to a recreation/fitness facility
Short and long-term disability plans
Tuition assistance for undergraduate and graduate programs
10 Employee Resource Groups for career development and networking
Summary QA and Compliance Analysts (QA&C) support quality assurance and ensure legal and regulatory compliance of Community, Communications, and Marketing (CCM) assets. Responsibilities include developing and upholding guidelines to guarantee assets meet benchmarks for functionality, accuracy, compliance, and brand consistency. Analysts perform technical assessments by testing links, confirming interactive components, and evaluating the quality of digital and printed materials before release. They work with SRP's internal legal counsel to facilitate compliance matters. What You'll Do
Review printed and digital assets (email campaigns, landing pages, web forms, etc.) across browsers and devices to ensure responsive design and optimal performance; test links, phone numbers, forms, videos, and interactive elements.
Identify errors in spelling, grammar, and factual accuracy; ensure alignment with brand standards and compliance requirements.
Ensure legal marks, disclosures, and variable information appear on CCM assets.
Conduct ongoing audits of digital content to verify functionality and compliance with brand standards.
Document findings and collaborate with relevant teams to implement corrective actions.
Collaborate with marketing teams to develop QA&C checklists and workflows.
Serve as liaison with internal legal counsel; stay informed of regulatory changes and communicate updates to management and support teams; act as a subject matter expert on QA and legal compliance across marketing channels.
Stay informed of AI advancements and explore potential applications in QA and compliance.
Train CCM staff on QA&C best practices.
Perform other duties as assigned.
What It Takes To Succeed
Analytical mindset and problem-solving skills
Strong attention to detail and understanding of brand guidelines
Experience with web QA tools and browser testing
Knowledge of digital marketing tools and analytics platforms
Excellent communication and documentation skills
Experience developing brand or compliance guidelines and policies
Clear, concise writing and ability to maintain organized content
Strong process orientation and commitment to quality
Experience collaborating across diverse, cross-functional teams
Preferred: Experience with Microsoft 365, Copilot, Adobe Workfront, Proof HQ, or BugHerd
Experience
Level 1 (Associate): up to 2 years related experience (if no degree, four-six years of relevant experience or equivalent)
Level 2 (Journey): 2–4 years related experience (if no degree, six-eight years of relevant experience or equivalent)
Level 3 (Senior): 5+ years related experience (if no degree, nine years of relevant experience or equivalent)
Education A bachelor’s degree related to the assignment from an accredited institution is preferred. Hybrid Workplace SRP offers a hybrid workplace; telework is available up to three days per week for roles that can be performed remotely. All employees must live and work in Arizona. Drug/Alcohol Policy SRP maintains a drug/alcohol-free work environment. Marijuana is illegal at the federal level and may be illegal under SRP policy; impairment during the hiring process or pre-employment drug/alcohol test may disqualify a candidate. Equal Opportunity Employer SRP is committed to equal employment opportunity regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable law. Work Authorization All candidates must be legally authorized to work in the United States. SRP does not sponsor H1B visas, OPT, or other employment-related visas at this time.
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Join to apply for the QA & Legal Compliance Analyst 1, 2, Senior role at
Salt River Project . Requisition ID : 19382 SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. SRP fosters a culture of stewardship and customer service and is recognized for its leadership in customer service and as a great employer. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Benefits
Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Medical, vision, dental, and life insurance on your first day
Over 200+ hours of PTO
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs and access to a recreation/fitness facility
Short and long-term disability plans
Tuition assistance for undergraduate and graduate programs
10 Employee Resource Groups for career development and networking
Summary QA and Compliance Analysts (QA&C) support quality assurance and ensure legal and regulatory compliance of Community, Communications, and Marketing (CCM) assets. Responsibilities include developing and upholding guidelines to guarantee assets meet benchmarks for functionality, accuracy, compliance, and brand consistency. Analysts perform technical assessments by testing links, confirming interactive components, and evaluating the quality of digital and printed materials before release. They work with SRP's internal legal counsel to facilitate compliance matters. What You'll Do
Review printed and digital assets (email campaigns, landing pages, web forms, etc.) across browsers and devices to ensure responsive design and optimal performance; test links, phone numbers, forms, videos, and interactive elements.
Identify errors in spelling, grammar, and factual accuracy; ensure alignment with brand standards and compliance requirements.
Ensure legal marks, disclosures, and variable information appear on CCM assets.
Conduct ongoing audits of digital content to verify functionality and compliance with brand standards.
Document findings and collaborate with relevant teams to implement corrective actions.
Collaborate with marketing teams to develop QA&C checklists and workflows.
Serve as liaison with internal legal counsel; stay informed of regulatory changes and communicate updates to management and support teams; act as a subject matter expert on QA and legal compliance across marketing channels.
Stay informed of AI advancements and explore potential applications in QA and compliance.
Train CCM staff on QA&C best practices.
Perform other duties as assigned.
What It Takes To Succeed
Analytical mindset and problem-solving skills
Strong attention to detail and understanding of brand guidelines
Experience with web QA tools and browser testing
Knowledge of digital marketing tools and analytics platforms
Excellent communication and documentation skills
Experience developing brand or compliance guidelines and policies
Clear, concise writing and ability to maintain organized content
Strong process orientation and commitment to quality
Experience collaborating across diverse, cross-functional teams
Preferred: Experience with Microsoft 365, Copilot, Adobe Workfront, Proof HQ, or BugHerd
Experience
Level 1 (Associate): up to 2 years related experience (if no degree, four-six years of relevant experience or equivalent)
Level 2 (Journey): 2–4 years related experience (if no degree, six-eight years of relevant experience or equivalent)
Level 3 (Senior): 5+ years related experience (if no degree, nine years of relevant experience or equivalent)
Education A bachelor’s degree related to the assignment from an accredited institution is preferred. Hybrid Workplace SRP offers a hybrid workplace; telework is available up to three days per week for roles that can be performed remotely. All employees must live and work in Arizona. Drug/Alcohol Policy SRP maintains a drug/alcohol-free work environment. Marijuana is illegal at the federal level and may be illegal under SRP policy; impairment during the hiring process or pre-employment drug/alcohol test may disqualify a candidate. Equal Opportunity Employer SRP is committed to equal employment opportunity regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable law. Work Authorization All candidates must be legally authorized to work in the United States. SRP does not sponsor H1B visas, OPT, or other employment-related visas at this time.
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