Jobs via Dice
Overview
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Voip Engineer
role at
Jobs via Dice . Responsibilities
Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform. Experience with Contact Center as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco The ability to work with the business to gather business requirements. Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals. Develop telecommunication solutions to address user needs. Prepare detailed specifications flowcharts and end to end Visio designs for implementation of telephony solutions. Maintain telephony related hardware, software, and infrastructure. Monitor, log, track and resolve hardware, software, and infrastructure deficiencies and notes weaknesses or tendencies toward failure. Qualifications
Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform. Experience with Contact Center as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco The ability to work with the business to gather business requirements. Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals. Develop telecommunication solutions to address user needs. Prepare detailed specifications flowcharts and end to end Visio designs for implementation of telephony solutions. Maintain telephony related hardware, software, and infrastructure. Monitor, log, track and resolve hardware, software, and infrastructure deficiencies and notes weaknesses or tendencies toward failure. Additional Qualifications
Migration of legacy phone systems into Microsoft Teams Voice TDM, IP-PBX, and VM/UM integration PRI, Digital, Analog, VOIP, IP Telephony, POE, H323, SIP (station and trunking) PSTN connectivity - ISP provisioning/management Ability to design, administer, troubleshoot, and support dial-plans and call flows/vectors. Deployment of Microsoft Teams in a complex enterprise environment QOS/COS traffic shaping/bandwidth throttling Monitoring, packet capture and analysis and troubleshooting IP voice issues. Understanding of Number Porting Skills
voip TEAMS UC Top Skills Details
voip TEAMS UC Experience Level
Expert Level Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Available benefits for this temporary role may include Medical, dental & vision; 401(k) Retirement Plan; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type
This is a hybrid position in Inver Grove Heights, MN. Application Deadline
This position is anticipated to close on Oct 24, 2025. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Join to apply for the
Voip Engineer
role at
Jobs via Dice . Responsibilities
Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform. Experience with Contact Center as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco The ability to work with the business to gather business requirements. Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals. Develop telecommunication solutions to address user needs. Prepare detailed specifications flowcharts and end to end Visio designs for implementation of telephony solutions. Maintain telephony related hardware, software, and infrastructure. Monitor, log, track and resolve hardware, software, and infrastructure deficiencies and notes weaknesses or tendencies toward failure. Qualifications
Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform. Experience with Contact Center as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco The ability to work with the business to gather business requirements. Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals. Develop telecommunication solutions to address user needs. Prepare detailed specifications flowcharts and end to end Visio designs for implementation of telephony solutions. Maintain telephony related hardware, software, and infrastructure. Monitor, log, track and resolve hardware, software, and infrastructure deficiencies and notes weaknesses or tendencies toward failure. Additional Qualifications
Migration of legacy phone systems into Microsoft Teams Voice TDM, IP-PBX, and VM/UM integration PRI, Digital, Analog, VOIP, IP Telephony, POE, H323, SIP (station and trunking) PSTN connectivity - ISP provisioning/management Ability to design, administer, troubleshoot, and support dial-plans and call flows/vectors. Deployment of Microsoft Teams in a complex enterprise environment QOS/COS traffic shaping/bandwidth throttling Monitoring, packet capture and analysis and troubleshooting IP voice issues. Understanding of Number Porting Skills
voip TEAMS UC Top Skills Details
voip TEAMS UC Experience Level
Expert Level Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Available benefits for this temporary role may include Medical, dental & vision; 401(k) Retirement Plan; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type
This is a hybrid position in Inver Grove Heights, MN. Application Deadline
This position is anticipated to close on Oct 24, 2025. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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