Energy Trust of Oregon
Overview
Position: Operations Supervisor Reports to: Program Operations Lead Compensation: Competitive starting salary $81,600 - $102,800; Full Pay Range: $124,000 Energy Trust is committed to pay equity and fair employment practices. We do not discriminate on the basis of protected class in the payment of wages or in screening applicants. Salary is determined by review of your application materials to evaluate related education, experience and training.
Employment Classification: Full Time, Exempt Anticipated Start Date: Late November
Office Location: Portland Metro Area, Oregon, USA
About Energy Trust of Oregon
Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon and SW Washington customers and are recognized as one of the 100 Best Nonprofits to Work For in Oregon.
What We’re Looking For (Responsibilities) Lead and supervise the Operations Coordinators; hire, train and manage a team, develop processes and documentation to improve day-to-day efficiency.
Oversee the team of Operations Coordinators acting as the central hub for program operations, implementing business processes that improve efficiency and effectiveness.
Coordinate incentive delivery processes, forms development, records management, and review/approval of project payments and product requests.
Maintain the program implementation manual and other essential documentation; provide operational support for new initiatives; train for trade allies and program staff.
Provide operational guidance, coaching, and subject-matter expertise; ensure resources are adequate to meet program needs and maintain stakeholder relationships across departments.
Develop and maintain a library of process documentation and best practices; implement new processes and enhancements to existing processes.
Monitor capacity, track initiatives, and manage payment process improvement projects; ensure tasks are completed accurately and on time in compliance with finance and audit rules.
Coordinate with Operations Specialists, Analysts, IT and staff on system needs and enhancements; perform other duties as assigned; perform all functions safely.
What You’ll Do (Team and Leadership) Lead and supervise the Operations Coordinators; collaborate with external staff and Program Management Contractor representatives to maintain program, payment, and organizational systems.
Ensure staff are properly trained, supported, and cross-trained to create redundancies; maintain up-to-date process documentation.
Provide guidance and coaching to ensure consistent, integrated delivery of programs; build strong cross-department relationships.
Oversee capacity planning, reporting, and visibility of key initiatives and tasks.
Ensure compliance with organizational standards and procedures; coordinate with internal/external staff on software needs and enhancements.
Qualifications Bachelor’s degree in a related field or equivalent professional experience.
5 years’ professional experience in business/program administration, health care, business operations, or project management.
2 years in management or team lead capacity preferred.
Experience developing process and technical documentation; leading initiatives with internal and external resources.
Ability to initiate and implement enhancements to business and operational processes.
Proficient in data entry and MS Office; CRM systems and other databases; working knowledge of SharePoint preferred.
Excellent coordination and organization skills with high attention to detail; ability to prioritize multiple projects.
Strong interpersonal, written, and verbal communication skills; comfortable working with a diverse workforce.
Benefits Health/dental/vision insurance
Employer-sponsored life/disability coverage
401(k) with company contribution of 6% after 90 days
TriMet pass; FSA/HSA options
Generous paid time off and holidays; volunteer hours
Employee assistance program; career advancement opportunities
Flexibility to work from home or in the Portland office; laptop provided
Application Instructions
Please submit a cover letter and resume on Energy Trust’s website: energytrust.org/About/careers.
All offers are conditional pending the successful completion of a background check, including employment/education verification, criminal history, motor vehicle record, and references.
Equal Opportunity and Pay Equity
Energy Trust of Oregon is committed to providing equal employment opportunity and pay equity. We do not discriminate on the basis of protected class in the payment of wages or during hiring. We determine salary by reviewing your application materials to evaluate education, experience and training. We are an E-Verify employer. Reasonable accommodations are available upon request during application, interview, and employment processes.
Energy Trust is committed to pay equity and fair employment practices. We encourage candidates from diverse backgrounds to apply.
Energy Trust of Oregon is a non-profit organization dedicated to energy efficiency and renewable energy development. This description outlines major functions and requirements but does not identify all tasks that may be expected.
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Position: Operations Supervisor Reports to: Program Operations Lead Compensation: Competitive starting salary $81,600 - $102,800; Full Pay Range: $124,000 Energy Trust is committed to pay equity and fair employment practices. We do not discriminate on the basis of protected class in the payment of wages or in screening applicants. Salary is determined by review of your application materials to evaluate related education, experience and training.
Employment Classification: Full Time, Exempt Anticipated Start Date: Late November
Office Location: Portland Metro Area, Oregon, USA
About Energy Trust of Oregon
Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon and SW Washington customers and are recognized as one of the 100 Best Nonprofits to Work For in Oregon.
What We’re Looking For (Responsibilities) Lead and supervise the Operations Coordinators; hire, train and manage a team, develop processes and documentation to improve day-to-day efficiency.
Oversee the team of Operations Coordinators acting as the central hub for program operations, implementing business processes that improve efficiency and effectiveness.
Coordinate incentive delivery processes, forms development, records management, and review/approval of project payments and product requests.
Maintain the program implementation manual and other essential documentation; provide operational support for new initiatives; train for trade allies and program staff.
Provide operational guidance, coaching, and subject-matter expertise; ensure resources are adequate to meet program needs and maintain stakeholder relationships across departments.
Develop and maintain a library of process documentation and best practices; implement new processes and enhancements to existing processes.
Monitor capacity, track initiatives, and manage payment process improvement projects; ensure tasks are completed accurately and on time in compliance with finance and audit rules.
Coordinate with Operations Specialists, Analysts, IT and staff on system needs and enhancements; perform other duties as assigned; perform all functions safely.
What You’ll Do (Team and Leadership) Lead and supervise the Operations Coordinators; collaborate with external staff and Program Management Contractor representatives to maintain program, payment, and organizational systems.
Ensure staff are properly trained, supported, and cross-trained to create redundancies; maintain up-to-date process documentation.
Provide guidance and coaching to ensure consistent, integrated delivery of programs; build strong cross-department relationships.
Oversee capacity planning, reporting, and visibility of key initiatives and tasks.
Ensure compliance with organizational standards and procedures; coordinate with internal/external staff on software needs and enhancements.
Qualifications Bachelor’s degree in a related field or equivalent professional experience.
5 years’ professional experience in business/program administration, health care, business operations, or project management.
2 years in management or team lead capacity preferred.
Experience developing process and technical documentation; leading initiatives with internal and external resources.
Ability to initiate and implement enhancements to business and operational processes.
Proficient in data entry and MS Office; CRM systems and other databases; working knowledge of SharePoint preferred.
Excellent coordination and organization skills with high attention to detail; ability to prioritize multiple projects.
Strong interpersonal, written, and verbal communication skills; comfortable working with a diverse workforce.
Benefits Health/dental/vision insurance
Employer-sponsored life/disability coverage
401(k) with company contribution of 6% after 90 days
TriMet pass; FSA/HSA options
Generous paid time off and holidays; volunteer hours
Employee assistance program; career advancement opportunities
Flexibility to work from home or in the Portland office; laptop provided
Application Instructions
Please submit a cover letter and resume on Energy Trust’s website: energytrust.org/About/careers.
All offers are conditional pending the successful completion of a background check, including employment/education verification, criminal history, motor vehicle record, and references.
Equal Opportunity and Pay Equity
Energy Trust of Oregon is committed to providing equal employment opportunity and pay equity. We do not discriminate on the basis of protected class in the payment of wages or during hiring. We determine salary by reviewing your application materials to evaluate education, experience and training. We are an E-Verify employer. Reasonable accommodations are available upon request during application, interview, and employment processes.
Energy Trust is committed to pay equity and fair employment practices. We encourage candidates from diverse backgrounds to apply.
Energy Trust of Oregon is a non-profit organization dedicated to energy efficiency and renewable energy development. This description outlines major functions and requirements but does not identify all tasks that may be expected.
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