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Whirlpool Corporation

Payroll Manager (U.S. & Canada)

Whirlpool Corporation, Benton Harbor, Michigan, United States, 49022

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About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales with 44,000 employees and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The Payroll team processes the organization’s payroll accurately and on time, including data management, garnishment processing, payroll/tax processing, general ledger, and payroll metrics. The team handles auditing, controls for payroll compliance, and documentation of payroll procedures.

Your Role In Summary Whirlpool is seeking qualified candidates for a Payroll Manager opening to join our global human resources function at our Global Headquarters in Benton Harbor, Michigan. This role is required to be in the office 5 days per week. The position provides leadership in HR Operations for US Payroll to support day-to-day multi-cycle payroll processing of hourly and salaried employees.

Responsibilities include overseeing payroll customer service and inquiry resolution, garnishment processing, data management, payroll/tax processing, general ledger, and payroll metrics. The role conducts and leads audits and controls for payroll compliance and effectiveness, guides payroll specialists on complex issues, maintains procedure documentation for payroll operations, and performs testing required for enhancements or updates to the payroll system.

Your Responsibilities Will Include

Payroll Processing Management: Coordinate data management, garnishment, payroll, and tax processing operations to ensure alignment with HR processes, policies, and business rules. Own payroll reconciliation to the general ledger and resolve discrepancies.

HR Ops Policy/Procedures: Maintain and administer payroll policies and procedures in accordance with internal audit, HR governance criteria. Responsible for escalation management.

Compliance: Ensure payroll tax and garnishment services meet all legal and regulatory requirements. Ensure compliance with data privacy and data protection policies and regulations at federal, state, and local levels.

Performance and Operational Standards: Deliver payroll services against SLAs/KPIs. Drive targets through ongoing evaluation, quality assurance, and improvement efforts.

Reporting: Ensure payroll reports impacting operations and government requirements are completed. Provide reporting for team performance metrics to support continuous improvement and cost management.

Team Management: Build and maintain a strong team through recruiting, training, coaching, team building, and succession planning.

Minimum Requirements

Bachelor’s Degree

5+ years of experience in Human Resources, Business Administration, Operations Management, or Finance

3+ years of Payroll Management experience

Preferred Skills And Experiences

Master’s Degree or MBA

Payroll Certification (CPP)

Computer skills, especially with G Suite

Experience in SuccessFactors and SAP 6.0 Payroll

Payroll metrics

Expatriate payroll

Multi-state payroll and taxation

Process improvement experience with payroll compliance processes

Manage and lead others and exert personal influence

Focus on customer service

Vendor management experience

Analytical decision-making skills

Verbal and written communication skills

Team development skills

What We Offer Generous benefits package, Whirlpool employee discount, fitness and educational reimbursement programs, kitchenettes, and more. Saint Joseph/Benton Harbor locations: beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy – Early Childhood Center (depending upon availability).

Additional Information Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. This role is in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits to help balance work and home life, including:

Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.

Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation. See what it’s like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is an equal opportunity employer and prohibits discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, disability, veteran status, or any other category protected by law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Manufacturing

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