Jobot
Technical Services Engineer - (Paper Industry)
Jobot, Raleigh, North Carolina, United States, 27601
Overview
Technical Services Engineer - (Paper Industry) Base pay range: $90,000.00/yr - $125,000.00/yr This range is provided by Jobot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. What You’ll Do
In this role, you’ll be the technical partner and problem-solver for our customers, delivering audits, on-site diagnostics, and practical recommendations to keep their machines running at peak performance. Responsibilities
Conduct paper machine audits, shutdown inspections, and service calls in close cooperation with the Application Sales Engineer. Provide technical troubleshooting for roll-related challenges, identifying and implementing solutions. Conduct nip impressions and 0press optimization studies to improve machine productivity and efficiency. Support mills in setting up preventive maintenance programs and proper roll-keeping records. Monitor key operating parameters (e.g., cooling water, roll temperatures) to identify potential issues early. Build and maintain detailed customer databases for roll cover, bowed roll, and mechanical specifications. Search for and recommend new cover and bowed roll applications to improve mill performance. Prepare and share detailed visit reports and communicate opportunities or competitive insights with the Application Sales Engineer and leadership. Relieve the Application Sales Engineer during vacations and contribute to regional sales efforts when needed. Manage an expense budget in line with company policies. What You Bring
Must live in North Carolina or be willing to relocate to North Carolina to serve the territory effectively. Degree in Engineering or Business (or equivalent industry experience in maintenance, production, or sales in the pulp & paper industry). Proven mechanical aptitude and hands-on technical troubleshooting skills. Strong communication and interpersonal skills for working with mill teams and internal sales colleagues. Proficiency with Microsoft Word, Excel, PowerPoint, and database management tools. A proactive, entrepreneurial mindset with a passion for solving customer challenges. Willingness to travel regularly across North Carolina and parts of South Carolina (expenses covered). Benefits
Competitive pay with performance-driven incentives Comprehensive benefits package (health, dental, vision, retirement) Opportunity to work directly with top paper mills and cutting-edge industrial technologies Collaborative environment—partnering closely with the Application Sales Engineer in your region Opportunity to help customers optimize production, extend roll life, and improve operational efficiency Travel opportunities across North Carolina and nearby South Carolina mills (all travel expenses covered) Additional Details
Job details: You’ll work with mills to deliver audits, on-site diagnostics, and practical recommendations. You’ll be part of a team that helps mills run smarter, safer, and more efficiently. EEO and Privacy
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on these protected categories. By applying for this job, you agree to receive communications from Jobot as described in our Privacy Policy. Information collected as part of your Jobot candidate profile is subject to Jobot\'s Privacy Policy and related notices. Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
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Technical Services Engineer - (Paper Industry) Base pay range: $90,000.00/yr - $125,000.00/yr This range is provided by Jobot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. What You’ll Do
In this role, you’ll be the technical partner and problem-solver for our customers, delivering audits, on-site diagnostics, and practical recommendations to keep their machines running at peak performance. Responsibilities
Conduct paper machine audits, shutdown inspections, and service calls in close cooperation with the Application Sales Engineer. Provide technical troubleshooting for roll-related challenges, identifying and implementing solutions. Conduct nip impressions and 0press optimization studies to improve machine productivity and efficiency. Support mills in setting up preventive maintenance programs and proper roll-keeping records. Monitor key operating parameters (e.g., cooling water, roll temperatures) to identify potential issues early. Build and maintain detailed customer databases for roll cover, bowed roll, and mechanical specifications. Search for and recommend new cover and bowed roll applications to improve mill performance. Prepare and share detailed visit reports and communicate opportunities or competitive insights with the Application Sales Engineer and leadership. Relieve the Application Sales Engineer during vacations and contribute to regional sales efforts when needed. Manage an expense budget in line with company policies. What You Bring
Must live in North Carolina or be willing to relocate to North Carolina to serve the territory effectively. Degree in Engineering or Business (or equivalent industry experience in maintenance, production, or sales in the pulp & paper industry). Proven mechanical aptitude and hands-on technical troubleshooting skills. Strong communication and interpersonal skills for working with mill teams and internal sales colleagues. Proficiency with Microsoft Word, Excel, PowerPoint, and database management tools. A proactive, entrepreneurial mindset with a passion for solving customer challenges. Willingness to travel regularly across North Carolina and parts of South Carolina (expenses covered). Benefits
Competitive pay with performance-driven incentives Comprehensive benefits package (health, dental, vision, retirement) Opportunity to work directly with top paper mills and cutting-edge industrial technologies Collaborative environment—partnering closely with the Application Sales Engineer in your region Opportunity to help customers optimize production, extend roll life, and improve operational efficiency Travel opportunities across North Carolina and nearby South Carolina mills (all travel expenses covered) Additional Details
Job details: You’ll work with mills to deliver audits, on-site diagnostics, and practical recommendations. You’ll be part of a team that helps mills run smarter, safer, and more efficiently. EEO and Privacy
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on these protected categories. By applying for this job, you agree to receive communications from Jobot as described in our Privacy Policy. Information collected as part of your Jobot candidate profile is subject to Jobot\'s Privacy Policy and related notices. Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
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