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Hyundai America Technical Center, Inc. (HATCI)

Infotainment Manager (North America Quality Center - NAQC)

Hyundai America Technical Center, Inc. (HATCI), Irvine, California, United States, 92713

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Overview

Infotainment Manager (North America Quality Center - NAQC) at Hyundai America Technical Center, Inc. (HATCI). NAQC is the quality arm for Hyundai Motor Group (HMG)'s North American vehicle models. NAQC seeks to further Hyundai's goal of becoming the leading automotive manufacturer in North America by delivering uncompromising quality and exceeding consumer expectations. The Position

The Infotainment Manager would oversee the development and enhancement of infotainment systems for Hyundai, Genesis, and Kia vehicles by supporting the Infotainment Team with resolving infotainment-related issues. What You Will Do

Lead the Infotainment Team to improve overall quality, customer perception, and stabilize new vehicle and durability indices Work with NA affiliates to review and resolve arising field concerns Set team-related goals and objectives that align with NAQC’s direction. Then, drive execution, engagement, and results to accomplish them. Manage the team’s plan, strategy, and budget allocation/usage Mentor engineers in best practices and promote continuous on-the-job learning and development Support HMG on investigations by managing affiliates' support, manpower, and investigation findings Lead projects related to infotainment quality with pre- and post-product launch, service repair accuracy, and vendor quality Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve the overall quality of the HMG brand Publish a weekly work plan and a team-related activity report to keep track and manage the Infotainment Team’s KPIs Prepare and present executive summary to upper management (as assigned) Maintain alignment with Korean coordinators to ensure that information with HQ is effectively exchanged Monitor external databases related to safety and product feedback, investigating and reporting when needed Ensure administrative functions such as purchasing, timecard, vacation, and travel requests are followed on a timely basis Write and execute performance and competency evaluations Report quality issues with accurate testing and duplication conditions for the proper countermeasure development Plan and manage efforts to enhance the capabilities of team engineers Travel up to 30% of the time, both domestically and internationally What You Will Bring to the Role

Bachelor’s degree in computer science, mechanical engineering, or electrical engineering 10+ years of experience working with infotainment systems Extensive QA/QC/QI experience Familiarity with Vector CANalyzer/CANoe/CANape, Oscilloscope, and Spectrum analyzer Root cause analysis skills Proven experience in managing technical investigations Familiarity with performing testing, validation, research, and benchmarking activities/tasks concerning infotainment systems Ability to explain technical topics to both technical and non-technical stakeholders Ability to perform additional projects and tasks (as assigned) to support the overall mission, vision, and goals of NAQC Knowledge of problem-solving methodologies (e.g., Six Sigma, Shainin, etc.) Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word Excellent time management, self-management, and organization skills Exceptional project management skills, with a focus on delivering timely and cost-effective solutions Strong written, oral, interpersonal, and leadership skills Attention to detail Valid Driver's License and a satisfactory driving record What Hyundai Can Offer You

Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family 100% Employer-paid Disability and Life Insurance Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays Competitive Salaries

Range of Position: $127,000 ~ $141,000/Year

A Global Environment that Fosters Diversity Retirement Savings and Planning Benefits Access to Health Savings Accounts and Flexible Spending Accounts Flexible Work Hours Other Details

Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRM Federal contractor. Seniority level

Mid-Senior level Employment type

Full-time Job function

Quality Assurance Industries

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