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Teachers Federal Credit Union

Director IT Data Center Operations

Teachers Federal Credit Union, Hauppauge, New York, United States, 11788

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Director IT Data Center Operations

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Director IT Data Center Operations

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Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary

The Director of IT Infrastructure leads the strategic planning, development, and execution of the

organization's IT infrastructure. The Director oversees Hypervisor, SAN Storage, Server Systems, Database Administrators, Virtual Desktop Infrastructure (VDI), LAN/WAN and SDWAN Core Networks. The Director ensures the efficient and secure operation of the company's IT systems and support the growth and scalability of the business.

Education And/or Experience

Bachelor’s degree in Computer Science, Information Systems, Information Security/Assurance or related field required or eight years of experience in Information Technology managing physical operations in an IT and/or critical environment infrastructure. Minimum five years of experience in an Information Technology role, with strong experience in deploying and supporting enterprise technologies In-depth understanding of IT infrastructure components, including hardware, software, networking, and data storage systems. Extensive knowledge of virtualization technologies (e.g., VMware, Hyper-V), SAN storage solutions, and software-defined data centers. Strong skills in server management, database administration, and desktop engineering.

Essential Skills

Comprehensive knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and hybrid cloud strategies. Exceptional leadership and people management skills, with the ability to build and lead high performing teams. Excellent communication and interpersonal skills, with the ability to convey complex technical information to non-technical stakeholders. Expert level understanding of Windows operating systems, modern compute/storage platforms (including hyper converged solutions), DNS, networking, and Active Directory, and Intermediate understanding and experience with Cloud solutions, including FinOps Ability to communicate complex technical information to all stakeholders, including non-technical audiences Must be thorough and detail oriented Self-directing individual demonstrating teamwork, organization skills and well-structured working approach given multiple priorities Ability to multitask and manage multiple activities simultaneously Ability to use a wide degree of creativity and latitude to think differently, challenge conventional wisdom, and drive best practices

Job Responsibilities

Lead the evolution of a multi-cloud strategy that aligns with the business, growth and engineering goals of the company Forge partnerships with cross-functional teams to determine forward-looking strategies for the infrastructure team Develop, manage, and track the infrastructure team’s annual budget Consult senior-level stakeholders across the organization to identify business and technology needs and optimize the use of information technology Translate corporate objectives into quantifiable IT plans with clear project plans and timelines Motivate team to embrace best practices and support transformation via a robust project management approach Develop annual server and storage infrastructure operations vision, goals and objectives Work closely with the Cyber Security Team to maintain compliant and secure systems and processes Monitor and analyze the impact of new technology on existing and future capacity and provide advice and guidance on appropriate technological solutions Develop, maintain and implement a proactive capacity planning model to support business decisions Coordinate all infrastructure changes with appropriate teams to ensure uninterrupted service Acknowledge and resolve business, user, and system-generated production issues for assigned infrastructure within established service levels Maintain documentation for all operational/support processes and automate repetitive processes where appropriate Participate in strategic planning, tactical operation planning, and contingency operation planning for supported systems and environments Collaborate with internal cross-functional teams and external technology partners to prioritize, estimate and complete projects in support of business Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, including Cloud FinOps. Ensuring the smooth operation and availability of IT systems and services. Develop and implement policies, procedures, and best practices for system maintenance, security, and disaster recovery. Monitor system performance and ensure timely resolution of issues. Plan and execute infrastructure projects, ensuring delivery on time, within budget, and meeting quality standards. Collaborate with other IT and business leaders to align infrastructure projects with organizational goals. Develop and manage the infrastructure budget, ensuring cost-effective solutions and maximizing ROI. Approve and oversee procurement of infrastructure-related hardware, software, and services.

Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:

Paid time off for vacation, personal days, and holidays Fully-funded pension plan 401(k) company contribution Teachers pays 100% of Dental & Vision premium Tuition reimbursement is offered to full-time employees Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $136,000 - $170,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Information Technology Industries Banking Referrals increase your chances of interviewing at Teachers Federal Credit Union by 2x Inferred from the description for this job

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