Founding Solutions Engineer (San Francisco)

Join to apply for the Founding Solutions Engineer role at Vapi

Join to apply for the Founding Solutions Engineer role at Vapi

Voice AI is having its iPhone moment. As Apple and Google prepare to transform how billions interact with technology through conversational AI, we're building the crucial infrastructure that lets developers bridge the gap between raw LLMs and production-ready voice applications. Our platform helps companies deploy, scale, and maintain voice experiences their customers actually want to use.Fresh off our Series A led by a premier Silicon Valley VC, we're a tight-knit team of 6 building something extraordinary in San Francisco. We're looking for a Founding Solutions Engineer to join us in-person and help shape not just our technical solutions, but our company culture.
Mission
As Founding Solutions Engineer, you'll be the bridge between our cutting-edge voice AI platform and the ambitious enterprises trying to revolutionize their customer experience. You'll thrive in the challenge of understanding complex business problems, prototyping creative solutions, and turning skeptics into champions. This role is perfect for someone who gets energy from context-switching between technical problem-solving and relationship building.
Outcomes

• Technical Solutions & Custom Implementations
  

Within 14 days, independently architect and present a solution for a complex enterprise use case By day 30, build and deploy your first custom integration combining our API with a client's systems
Create reusable solution templates that accelerate future implementations Turn client requirements into technical specifications our engineering team can execute on

• Client Success & Relationship Building
  

Lead technical discovery calls and provide innovative solutions to enterprise problems Build proof-of-concepts that showcase the platform's capabilities in client-specific contexts
Develop trusted advisor relationships with technical decision-makers at key accounts Drive adoption through hands-on support and proactive solution recommendations

• Product & Platform Enhancement
  

Gather and synthesize client feedback to influence our product roadmap Create technical content including implementation guides and sample applications
Build internal tools to streamline the solutions delivery process Present monthly insights to the product team based on client implementation patterns
Competencies

• Technical Versatility: You can jump between different programming languages and frameworks as needed to get the job done
• Creative Problem-Solving: You see impossible client requests as exciting puzzles to solve
• High-Energy Multitasking: You thrive in fast-paced environments where priorities shift quickly
• Client Empathy: You genuinely enjoy understanding client challenges and crafting solutions
• Bias for Action: You'd rather ship something imperfect today than perfect something forever
• Teaching & Translation: You can explain complex technical concepts to non-technical audiences
  

Qualifications

• 2+ years of experience in a customer-facing technical role (solutions engineer, implementation engineer, technical consultant)
• Strong coding abilities in Python, JavaScript/TypeScript, or similar languages
• Experience with REST APIs, webhooks, and modern cloud architecture
• Track record of leading technical implementations with enterprise clients
• Excellent verbal and written communication skills
• Bonus: Experience with voice technologies, LLMs, or conversational AI
• Bonus: Experience with enterprise integration patterns and authentication systems
  

Why You Might Be Excited

• You'll be employee #7, helping shape our technical and company direction
• You'll work directly with founders and technical leaders at innovative companies
• You'll have the freedom to create and implement your own solutions
• You'll be at the forefront of the voice AI revolution
• Competitive salary, equity, and benefits
  

Why You Might Not Be Excited

• We're small, scrappy, and moving fast - things break and priorities shift
• You'll need to context switch frequently between different clients and problems
• We're building something new - there's no playbook to follow
• We work in-person in San Francisco to maintain high bandwidth collaboration
  

If you're energized by the idea of solving new technical challenges every day, building relationships with innovative clients, and having outsized impact at an early-stage startup, we'd love to hear from you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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