Sunnyvale, California, United States Support and Service
Description
As a Senior Software Engineer on the Field Diagnostics Engineering team, you will design and develop next-generation diagnostic solutions that improve Apples field repair capabilities across a range of hardware products. Your work will play a meaningful role in improving device reliability, troubleshooting, and customer experience.In this role, you will be responsible for implementing new diagnostic features and maintaining diagnostic systems that support macOS, iOS, and watchOS. You will work on software design, development, testing, and system integration, ensuring seamless functionality across Apples hardware ecosystem. Your contributions will drive the evolution of diagnostics by enhancing accuracy, efficiency, and scalability.Beyond coding, you will collaborate closely with hardware, firmware, and software teams to define diagnostic requirements and align engineering efforts. Your insights will shape strategic diagnostic solutions that withstand technological advancements, system architecture changes, and evolving product needs.The ideal candidate has a strong background in software development, hands-on experience with hardware-software integration, and a strategic mindset for long-term diagnostic innovation. Your work will directly influence the future of device-based diagnostics and Apples global repair ecosystem.
Minimum Qualifications
- 7+ years experience crafting, implementing, testing, shipping, and/or supporting software
- Proficiency in object-oriented design and programming principles.
- Experience building desktop or mobile software applications and systems.
- Proven ability to collaborate effectively with cross-functional teams to define requirements and assess engineering impacts.
- Hands-on experience with Objective-C, Swift, or other C-based languages and scripting languages like Lua, Python or equivalent
- Demonstrated ability to drive technical innovation and contribute to long-term engineering solutions.
- Strong critical thinking and problem-solving skills, with a solution-oriented approach.
- B.S. degree in Computer Science, Computer Engineering, or related fields of study with 7+ years of experience in the industry.
Preferred Qualifications
- Experience with manufacturing or repair operations flows
- Knowledge of kernel-level or firmware development is a plus
- Ability to dive deep into technical details and understand the nuances of Apple products and systems
- Familiarity with server-side development using Java is a plus
- Experience with large-scale systems design, hardware diagnostics, and performance tuning
- Experience with machine learning platforms and data science workflows
- M.S. degree in Computer Science, Computer Engineering, or related fields of study with 7+ years of experience in the industry
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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