Clinical Program Director (Master's Level Clinician) (Boston)

Clinical Program Director (Master's Level Clinician)

Boston, MA, USA Req #2159

Thursday, May 8, 2025

Bay Cove Human Services mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing challenges such as developmental disabilities, mental illness, substance use disorders, and homelessness at over 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

The Journey to Success (JTS) program has a long history of serving formerly chronic homeless individuals who are under the influence of alcohol or other substances, or who exhibit behaviors related to mental health and/or substance use that create barriers to accessing and retaining permanent supportive housing. The JTS Program provides low-threshold housing services tailored to individual needs, focusing on engagement in care and needs assessment to promote safe and affordable permanent housing. The Clinical Program Director ensures adherence to the service delivery model and provides timely, accurate data on service delivery. The program is committed to serving tenants with dignity and respect, tailoring interventions based on individual history and preferences. The Clinical Program Director leads this effort through effective management and leadership.

The Clinical Program Director will oversee various roles within the JTS program, including supervising case managers, managing a caseload of tenants, providing clinical feedback and consultation to staff on complex cases, coordinating care for clients with complex mental health needs, liaising with other service providers, and handling crisis intervention and de-escalation.

The Director assesses individual needs, ensures safety and well-being, and facilitates engagement or re-engagement in behavioral health services through appropriate referrals to community-based services.

Supervisory Responsibilities:

Supervision of 2 FTE Housing Support Case Managers

Essential Functions of Position:

• Ensure program compliance and quality standards
• Develop and monitor service delivery
• Collaborate with Bay Cove and community partners
• Work closely with staff and clients
• Lead the programs strategic initiatives
• Serve as a model for best practices
• Provide clinical oversight and support
• Perform other duties as assigned

Requirements for the position:

• Minimum of 2 years of experience in human services or a related field, with experience working with adults with major mental illness and crisis intervention
• Masters degree in social work, psychology, or a related field
• Ability to obtain licensure (LMHC, LCSW, LICSW) within the first year of employment

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other protected group under law. All qualified candidates are encouraged to apply.

Note: Bay Cove Human Services does not offer visa sponsorships at this time. Candidates must be authorized to work in the United States.