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Operations Manager - Mobile Offices

ZipRecruiter, Saint Charles, Missouri, United States

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Job DescriptionJob Description

Satellite Shelters, Inc., a leader in the mobile modular industry, is currently looking for a construction & logistics professional who is highly organized and detail-oriented individual for our Operations Manager in our branch located in St Charles, MO. The ideal candidate is a strong leader, problem-solver and HIGHLY effective communicator. Experience in the construction or mobile office industries .

Position Summary:

Operations:

The Operations Manager partners with the Branch Manager in supervision of the local scheduling and real-time operations that facilitate the maximization of resources. This position strives to achieve customer: satisfaction, productivity, product development, service and quality, schedule adherence, and Budget goals.

Safety : In addition to the daily operations of the branch, the Operations Manager will work to eliminate or control any hazardous conditions created from a variety of issues to create a safe working environment. They will also be responsible for training, incident reporting/monitoring, and development of emergency response.

Technology:

Efficiencies and system integration into our day-to-day activities is an important aspect to our recent success; and it is ever growing.

The Operations Manager must be willing and able to implement and develop these efficiencies and have communication with the Plymouth office in facilitation of existing and future technologies.

Essential Duties and Responsibilities:

Operations:

Oversee daily activities of yard supervisors, workers and drivers.

Delegate duties as needed, ie material stock and yard upkeep and cleanliness

Coordinate scheduling of deliveries, pickups, and multi-sectional set-ups.

Ensure standards for cleaning, repair, and refurbishment of each unit to follow company policy.

Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.

Maintain a favorable working relationship with all other company employees to foster, aid, and promote a cooperative and harmonious working climate.

Maximize employee morale, productivity, and efficiency/effectiveness.

Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

Maintain a qualified staff consisting of both employees and contractors

Manage oversight of stock assignment to branches

Issue and track vendor purchase orders

Develop and build relationships with vendors, manage partnership pricing structure

Recruit and evaluate vendors/contractors who are capable of completing work outside of Satellite's operational capabilities.

Manage purchasing and expense associated with the maintenance of the yard and equipment

Implement best practices for inspections, storage, and inventory levels

Perform inbound inspections and implement/develop Quality Control policy

Maintain truck and vehicle fleet

Perform other duties as assigned

Willing to travel when needed to our branch in Hershey, PA

Willing to perform service calls in the area when needed

Safety:

Plan, organize, direct, audit, and control all safety activities, training, safety manuals, and safety process and procedures

Identify potential problems and risks

Enact and evaluates contingency plans as needed for a variety of safety projects and programs

Investigate and respond to safety issues and conduct analysis to determine "root causes"

Assist with the development and implementation of new hire and training on all repairs and maintenance procedures to insure safe practices

Establish, maintain, and administer programs and best practices for repair, maintenance, delivery, set-up, tear down, and freight functions to ensure procedures are completed safely

Partner with leadership team to manage and implement the Safety Committee, safety training, and other awareness programs, promote employee involvement with safety awareness, continuous safety process improvement, commitment to safety among all employees, and development of safety-oriented incentive programs

Insure timely reporting and investigation of all incidents and coordinate back to work efforts

Develop emergency response procedures and evacuation plans

Recommend major purchases and expenditures related to safety requirements

Manage the training of all yard personnel and drivers in Satellite's safety policies and programs

Perform other duties as required

Technology:

Constant access to email and communication with others

Utilizing internet tools for weather updates, mapping, material orders, et cetera

Working within NAV to update FA information, issue Purchase Orders, create and edit service tickets, et cetera

Help to implement new technology at the branch with Plymouth intervention and support

Being open, willing, and able to expand technological efficiencies as they are presented

Supervisory Responsibilities:

This position manages all employees, vendors, and contractors working in the yard as well as all drivers and service techs.

Education/Experience Requirements:

BS/BA in related field and 3-5 years safety and operations management experience

Previous supervisory experience as a fleet manager or in a service/rental/construction-based environment.

Experience working with CRM and operations programs

Knowledge of modular buildings is helpful but not required.

Experience working in a customer service-based environment

Maintenance experience required.

Required Skills:

Proven effective supervisory skills

Strong customer service focus

Ability to effectively manage multiple and changing priorities in a fast-paced environment

Ability to do module unit repairs- Replace and install: floor tile, windows and doors, walls, exterior siding and other building components. Paint all portions of units to specification. Remove and replace lighting, plumbing ,and electrical.

Ability to travel to customer sites and perform maintenance if needed.

Provide expertise when needed in estimations for building repairs or modifications.

Good written and verbal communication skills

Experience providing safety and operational support to remote based employees highly desirable

Strong verbal and written skills

Strong Proficiency in Microsoft Office,

especially Excel.

Computer skills and average typing speed of 38 words per minute

Basic knowledge and literacy of an income statement

Comprehensive knowledge of construction practices and/or contracting of subcontractors

Must have exceptional time management and organizational skills

Demonstrated ability to analyze complex issues and resolve them quickly in an ethical manner

Physical/Mental Demands:

Wears personnel protective equipment as required

Physical and mental ability to operate company vehicles and associated equipment

Demonstrated ability to perform rigorous outdoor and indoor duties including walking, standing, climbing, stooping, squatting, bending, twisting, kneeling, reaching, sitting, lifting, grasping, pushing, pulling, manual dexterity, etc.

Ability to team lift a minimum of 125 pounds

Good fine motor skills, coordination, range of motion, and grip strength

Ability to work in all climate conditions

Ability to be exposed to loud noise levels

Ability to operate hand and power tools

Ability to work in an environment containing dirt, grease, and dust

Ability to work safely around heavy machinery and heavy equipment

Ability to hold air impact tools up to 30 pounds

Willingness to travel when needed

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation: The pay range listed is the base pay range that Satellite Shelters, inc/Satellite Industries, Inc. reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).

Benefits and Ancillaries: Medical, dental, vision, PTO benefits and ancillaries may be available for eligible employees and vary based on the plan options selected by the employee.

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