Maplecrest Ford Lincoln
Oversee operations in an auto service unit to ensure compliance with quality standards
Contact clients and convince them to bring vehicles to their unit for repairs
Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
Conduct price negotiations with clients to reach a favorable bargain for both management and client
Oversee the hiring and training of an effective auto service team
Maintain accurate record of all accounts and relevant financial information
Monitor inventory to regulate and ensure availability of required vehicle parts
Ensure automotive service staff comply with environmental laws and regulations
Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
Listen to client complaints and assist in addressing their issues and resolving challenges
Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
Assign and schedule work duties to auto service staff according to their skills
Follow up customers to obtain feedback and ensure they are satisfied with received service
Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.
MUST HAVE GREAT PEOPLE SKILLS.
Equal Employment Opportunity
Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.
Job Description
The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
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Contact clients and convince them to bring vehicles to their unit for repairs
Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
Conduct price negotiations with clients to reach a favorable bargain for both management and client
Oversee the hiring and training of an effective auto service team
Maintain accurate record of all accounts and relevant financial information
Monitor inventory to regulate and ensure availability of required vehicle parts
Ensure automotive service staff comply with environmental laws and regulations
Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
Listen to client complaints and assist in addressing their issues and resolving challenges
Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
Assign and schedule work duties to auto service staff according to their skills
Follow up customers to obtain feedback and ensure they are satisfied with received service
Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.
MUST HAVE GREAT PEOPLE SKILLS.
Equal Employment Opportunity
Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.
Job Description
The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
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