Chewy
Our Opportunity:
Chewy is currently recruiting for a
Senior Operations Manager
for our fulfillment center! This leader will be hands-on in a growing environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other Fulfillment Center teams and various departments in the company. We are seeking an individual who will be someone who loves handling ambiguity, change, and enjoys getting into the details to drive improvements every single day!
What you'll do:
Build strong teams while improving procedures, metrics and processes
Lead and manage a team of Operation Managers and Area Managers
Develop and coordinate operational procedures for impeccably implementing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
Develop and maintain a safe work environment
Responsible for achieving all operational goals
Drive tactical planning and forecasting
Leverage the Operations Managers and Area Managers by sourcing and guiding ideas, and rolling them into the creation of improvement plans for the functional area
Mentor, train and develop Operation Managers for career progression and learning
Ability to develop and share standard methodologies across the shifts and network
Create a positive team-based atmosphere setting that encourages all employees in the Fulfillment Center to offer suggestions and inspire change within the facility, adapt to the continuously developing business, and stay focused on the customer experience
Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the Fulfillment Center
Use the site Warehouse Management System (WMS) to optimize impeccable order fulfillment and provide operational insights to improve WMS effectiveness
What You'll Need:
Bachelor's degree or equivalent
At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment or a similar role
Experience with building or improving inventory management, order management, and warehouse management systems and processes
Eagerness for working in a start-up environment with high level of ambiguity and change
Strong project management and continuous improvement skills
Data-centric mentality
Customer service obsession, with eagerness to surpass standards to satisfy customer needs
Effective communicator and leader for employees, subordinates, cross-functional teams and executive leadership
Validated ability to quickly adapt and drive the right results using data
The highest levels of integrity and ethics
Must be flexible to work weekends and/or night shift
Position may require travel
Physical job requirements:
Walk up to 2 miles per shift
Rarely lift greater than 70 pounds using a team lift
Stand, push, pull, carry, squat, and kneel
Climb up and down stairs (where applicable)
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
CAAR@chewy.com
.
To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) .
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .
Chewy is currently recruiting for a
Senior Operations Manager
for our fulfillment center! This leader will be hands-on in a growing environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other Fulfillment Center teams and various departments in the company. We are seeking an individual who will be someone who loves handling ambiguity, change, and enjoys getting into the details to drive improvements every single day!
What you'll do:
Build strong teams while improving procedures, metrics and processes
Lead and manage a team of Operation Managers and Area Managers
Develop and coordinate operational procedures for impeccably implementing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
Develop and maintain a safe work environment
Responsible for achieving all operational goals
Drive tactical planning and forecasting
Leverage the Operations Managers and Area Managers by sourcing and guiding ideas, and rolling them into the creation of improvement plans for the functional area
Mentor, train and develop Operation Managers for career progression and learning
Ability to develop and share standard methodologies across the shifts and network
Create a positive team-based atmosphere setting that encourages all employees in the Fulfillment Center to offer suggestions and inspire change within the facility, adapt to the continuously developing business, and stay focused on the customer experience
Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the Fulfillment Center
Use the site Warehouse Management System (WMS) to optimize impeccable order fulfillment and provide operational insights to improve WMS effectiveness
What You'll Need:
Bachelor's degree or equivalent
At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment or a similar role
Experience with building or improving inventory management, order management, and warehouse management systems and processes
Eagerness for working in a start-up environment with high level of ambiguity and change
Strong project management and continuous improvement skills
Data-centric mentality
Customer service obsession, with eagerness to surpass standards to satisfy customer needs
Effective communicator and leader for employees, subordinates, cross-functional teams and executive leadership
Validated ability to quickly adapt and drive the right results using data
The highest levels of integrity and ethics
Must be flexible to work weekends and/or night shift
Position may require travel
Physical job requirements:
Walk up to 2 miles per shift
Rarely lift greater than 70 pounds using a team lift
Stand, push, pull, carry, squat, and kneel
Climb up and down stairs (where applicable)
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
CAAR@chewy.com
.
To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) .
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .