ZipRecruiter
CUSTOMER SERVICE REPRESENTATIVE - ORDER PROCESS
ZipRecruiter, Tucson, Arizona, United States, 85718
Job DescriptionJob Description
Position Responsibilities:
The Customer Service Representative will provide the highest level of customer support via ownership of Rain Bird Services Orders. The ideal candidate demonstrates a high attention to detail and organizational skills. This position will be required to process orders and coordinate with service technicians and engineers for servicing and shipment. Timely communication of estimates, order receipts, shipping dates, delays, or additional information to internal and external customers is critical.
Other administrative duties include record keeping and sales reporting.
Responsibilities include:
On Time Delivery of Products and Services
Track all dispatches and order status to ensure customer satisfaction
Maintain clear records of communications and project information
Directly process internal paperwork necessary to bill for services rendered and parts provided
Pick, pack, and ship parts as needed for order fulfilment
Process invoicing to ensure services and products are paid within the terms and conditions of the agreement
Coordinate tasks within the Rain Bird Service Center.
Any projects assigned by the Global Sales & Service Manager
Minimum Qualifications:
At least 2 years of experience in a customer-facing role
Proven success in environments where attention to detail and organizational skills are required
Excellent working knowledge of Microsoft Excel
Exemplary judgment in ambiguous situations and creative problem solving
Works well under pressure and in a fast-paced environment
Team oriented
DESIRED QUALIFICATIONS:
QuickBooks, and/or bookkeeping/accounting experience
Ability to develop, document and execute repetitive business practices.
Bilingual English/Spanish
Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.
Position Responsibilities:
The Customer Service Representative will provide the highest level of customer support via ownership of Rain Bird Services Orders. The ideal candidate demonstrates a high attention to detail and organizational skills. This position will be required to process orders and coordinate with service technicians and engineers for servicing and shipment. Timely communication of estimates, order receipts, shipping dates, delays, or additional information to internal and external customers is critical.
Other administrative duties include record keeping and sales reporting.
Responsibilities include:
On Time Delivery of Products and Services
Track all dispatches and order status to ensure customer satisfaction
Maintain clear records of communications and project information
Directly process internal paperwork necessary to bill for services rendered and parts provided
Pick, pack, and ship parts as needed for order fulfilment
Process invoicing to ensure services and products are paid within the terms and conditions of the agreement
Coordinate tasks within the Rain Bird Service Center.
Any projects assigned by the Global Sales & Service Manager
Minimum Qualifications:
At least 2 years of experience in a customer-facing role
Proven success in environments where attention to detail and organizational skills are required
Excellent working knowledge of Microsoft Excel
Exemplary judgment in ambiguous situations and creative problem solving
Works well under pressure and in a fast-paced environment
Team oriented
DESIRED QUALIFICATIONS:
QuickBooks, and/or bookkeeping/accounting experience
Ability to develop, document and execute repetitive business practices.
Bilingual English/Spanish
Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.