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the [living] room

Host

the [living] room, Wesley Chapel, Florida, United States, 33545

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Job Description:

We are looking for a Host (male or female) to join our team and be the first point of contact for our guests.

Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas.

Company Overview

The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one-of-a-kind dining experiences IS OUR PASSION. Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe a great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.

Job Summary

Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Responsibilities

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists

Manage reservations

Escort customers to assigned dining or bar areas

Provide menus to guests and answer questions

Greet customers upon their departure

Coordinate with wait staff about available seating options

Maintain a clean reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customers’ queries

Assist wait staff as needed

All other duties as specified by Management

Qualifications

Previous work experience as a Host or Server

Understanding of restaurant etiquette

Familiarity with health and safety regulations

Experience in managing reservations

Demonstrable customer service skills

Excellent communication skills (via phone and in-person)

Strong organizational skills with the ability to monitor the entire dining and bar area

Availability to work in shifts as needed

Good physical condition to walk and stand during an entire shift

High school diploma; hospitality certification is a plus

Benefits/Perks

Competitive pay

Meal Discount Program

Weekly Paycheck

Company Parties

Development & GROWTH!