Greater Baltimore Medical Center (GBMC)
Learning & Inclusion Specialist
Greater Baltimore Medical Center (GBMC), Towson, Maryland, United States, 21286
The Learning & Inclusion Specialist supports the strategic goals of the organization by managing and executing a range of initiatives that drive employee engagement, talent development, and organizational effectiveness. This role requires a dynamic professional who can independently manage complex projects, manage data-driven initiatives, and support key internal programs that promote a positive and inclusive workplace culture.
Education
Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field required.
Experience
3-5 years of experience in organizational development, human resources, project management, or a related field.
Knowledge, Skills, and Abilities
Strong project management skills with the ability to handle multiple priorities and deadlines.
Proficiency in survey platforms (e.g., Qualtrics, SurveyMonkey), LMS systems, and data visualization tools.
Experience with e-learning development tools such as Articulate Storyline or Rise preferred.
Excellent written and verbal communication skills.
Strong interpersonal skills and ability to collaborate with diverse teams.
High attention to detail and analytical thinking.
Experience working in a complex or matrixed organization preferred.
Familiarity with DEI-related program support and ERG structures preferred.
Principal Duties and Responsibilities
Employee Engagement & Surveys
Administer, track, and analyze employee engagement and pulse surveys.
Collaborate with key stakeholders to identify action plans based on survey data.
Prepare presentations and reports to share survey insights and engagement trends.
Committee & Program Management
Manage cross-functional planning committees for organizational initiatives and events.
Serve as the primary point person for Employee Resource Groups (ERGs), supporting their operations, communications, and growth strategies.
Workforce Development & Training
Conduct learning needs assessments to identify competency gaps across the organization.
Support the design, development, and delivery of training programs using tools such as Articulate and other e-learning platforms.
Manages the annual mandatory compliance training cycle and track completions.
Partner with subject matter experts to produce engaging and effective learning content.
Data Analysis & Reporting
Collect and analyze workforce data related to attendance, training participation, and employee engagement.
Develop and maintain dashboards or reports to communicate findings and trends.
Analyze data to make recommendations for improvement efforts and strategic planning.
Event Planning & Logistics
Plan and manage in-person and virtual events such as training sessions, engagement activities, town halls, and recognition events.
Oversee event logistics including communications, scheduling, materials, and vendor coordination.
System owner for New Employee Orientation.
Program Management & Facilitation
Designs and facilitates training and learning programs.
Creates catalog courses and manages online marketing materials for the department.
Licensures, Certifications
Professional certification (e.g., SHRM-CP, CPTD, or PMP) a plus.
Working Conditions
Some travel may be required for event support or training facilitation.
All roles must demonstrate GBMC Values
GBMC Values
Value Description
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$66,165.54 - $112,481.42
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.