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Compass Group, North America

GENERAL MANAGER

Compass Group, North America, Rockford, Illinois, United States, 61103

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TouchPoint

Salary: $85,000 - $90,000

Other Forms of Compensation: Bonus + Benefits offered

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Job Summary:

Working as a General Manager, you will be responsible for maintaining the Senior Living account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for overseeing the culinary operations, along with EVS department. You will also be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities:

Participates in employee meetings, reviews and training programs

Manages in compliance with Company established policies and procedures

Manages in compliance with local, state, and federal laws and regulations

Maintains food cost while ensuring quality standards

Establishes and maintains good rapport with staff, client and guest and other departments

Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling

Analyzes and creates trends for financial data

Manages purchasing and inventory controls

Plans menus in consultation with chefs

Is knowledgeable on HACCP controls along with proper storage and use of food

Preferred Qualifications:

Bachelor's degree is preferred, or equivalent professional experience

Six to eight years' experience at the management level

Experience in personnel management including hiring, supervision, evaluation and succession planning

Proven track record to achieve company goals in compliance with company/client policies and procedures

Excellent leadership and organizational skills, and must possess attention to detail

Supervisory, scheduling, training and coaching skills

Effective problem solving and conflict management skills

Ability to multi-task as well as stay on task and concentrate with constant interruptions

Experience in food purchasing, food costs and inventory control

Ability to create budgets, flash reports, financial targets and forecasts

Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

Must be knowledgeable on HACCP controls along with proper storage and use of food

Monitor compliance with health and fire regulations regarding food preparation and serving

Exceptional business etiquette and client relations

Manages time effectively and prioritizes tasks to meet deadlines

Strong catering experience required

Conformity to the highest standards of personal integrity and ethical behavior

Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

ServSafe or Department of Health certification a plus

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1439783

TouchPoint

JON DAVIS

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