Fairmont
Job Description
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
Organize and implement administrative systems & procedures, and perform necessary support duties
Monthly expense reports for Sales Managers
Customer proposals and contracts
Site Alerts for customer visits
Data entry into sales system platform Opera.
Working in a team environment
Support Sales Managers
Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity.
Generate group sales contracts, proposals and deposit/payment invoicing
Consistently offer professional, friendly and engaging service
Ensure prompt and courteous service is extended to both internal and external customers
Escort general inquiries during site inspections
Prioritize all telephone calls and in-person visitors, scheduling appointments as required
Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
Ensure all sales promotional literature is current and updated Update convention bureau lists
Prepare and disseminate month-end reports
Provide all administration duties for the Sales office
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
What is in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications: Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous sales or administrative experience preferred
Advanced skills in Microsoft Window applications and/or relevant computer applications required, Knowledge of Opera PMS an asset
University/College degree in a related discipline an asset
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all time ****
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
Organize and implement administrative systems & procedures, and perform necessary support duties
Monthly expense reports for Sales Managers
Customer proposals and contracts
Site Alerts for customer visits
Data entry into sales system platform Opera.
Working in a team environment
Support Sales Managers
Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity.
Generate group sales contracts, proposals and deposit/payment invoicing
Consistently offer professional, friendly and engaging service
Ensure prompt and courteous service is extended to both internal and external customers
Escort general inquiries during site inspections
Prioritize all telephone calls and in-person visitors, scheduling appointments as required
Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
Ensure all sales promotional literature is current and updated Update convention bureau lists
Prepare and disseminate month-end reports
Provide all administration duties for the Sales office
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
What is in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications: Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous sales or administrative experience preferred
Advanced skills in Microsoft Window applications and/or relevant computer applications required, Knowledge of Opera PMS an asset
University/College degree in a related discipline an asset
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all time ****
Additional Information
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V