Azul Hospitality
Snack Shack Attendant ("Cajero en el Snack Shack")
Azul Hospitality, Del Mar, California, United States, 92014
Job Details
Job Location Poseidon Del Mar - Del Mar, CA
Position Type Seasonal
Salary Range $16.50 - $16.50 Hourly
Description
POSITION PURPOSE
Provide courteous, timely, and professional service in the restaurant and bar, demonstrating comprehensive knowledge of all menus and pricing. Ensure the efficient and high-quality presentation of food and beverage service to all guests. A Snack Shack Cashier isresponsible for processing customer transactions, handling cash and other forms of payment, and providing excellent customer service.They also ensure accurate pricing and handle returns or exchanges.In some cases, they may also be responsible for opening or closing the register and maintaining the cleanliness of the work area.
ESSENTIAL RESPONSIBILITIES Food and Beverage Service: Preparing and serving food and beverages, taking orders, and handling transactions. Customer Interaction: Greeting customers, answering questions, and providing recommendations. Maintaining Cleanliness: Keeping the snack bar area clean, organized, and well-stocked. Inventory Management: Ensuring adequate stock levels of snacks, beverages, and other supplies. Following Procedures: Adhering to sanitation standards and cash handling procedures. Upholding Standards: Maintaining a positive attitude and professional demeanor. Transaction Processing: Cashiers scan items, calculate the total amount, and process payments (cash, credit cards, etc.). Cash
Handling:
They manage cash transactions, provide appropriate change, and reconcile the cash register at the start and end of their shift. Customer Service:
They greet customers, address inquiries, and resolve any concerns that may arise. Any other tasks assigned by a supervisor SUPPORTIVE FUNCTIONS
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered "inside" if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Ability to physically carry heavy trays, walk, stand, and perform job duties. Ability to stand for long periods. Ability to lift and carry items, may be required to lift and stock items. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Customer service skills. Friendly, outgoing, and able to interact positively with the public. Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, both verbal and written. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS. Self-driven and able to work independently. Knowledge of table and bar service. Knowledge of alcoholic beverages such as cocktails, beer, wine, and flavor profiles. Must have a friendly attitude and be attentive. EDUCATION
High school or equivalent education required. EXPERIENCE
Food and beverage service experience: Previous experience is often preferred. LICENSES OR CERTIFICATIONS
Food Handlers certification required.
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotel's facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job.
Job Location Poseidon Del Mar - Del Mar, CA
Position Type Seasonal
Salary Range $16.50 - $16.50 Hourly
Description
POSITION PURPOSE
Provide courteous, timely, and professional service in the restaurant and bar, demonstrating comprehensive knowledge of all menus and pricing. Ensure the efficient and high-quality presentation of food and beverage service to all guests. A Snack Shack Cashier isresponsible for processing customer transactions, handling cash and other forms of payment, and providing excellent customer service.They also ensure accurate pricing and handle returns or exchanges.In some cases, they may also be responsible for opening or closing the register and maintaining the cleanliness of the work area.
ESSENTIAL RESPONSIBILITIES Food and Beverage Service: Preparing and serving food and beverages, taking orders, and handling transactions. Customer Interaction: Greeting customers, answering questions, and providing recommendations. Maintaining Cleanliness: Keeping the snack bar area clean, organized, and well-stocked. Inventory Management: Ensuring adequate stock levels of snacks, beverages, and other supplies. Following Procedures: Adhering to sanitation standards and cash handling procedures. Upholding Standards: Maintaining a positive attitude and professional demeanor. Transaction Processing: Cashiers scan items, calculate the total amount, and process payments (cash, credit cards, etc.). Cash
Handling:
They manage cash transactions, provide appropriate change, and reconcile the cash register at the start and end of their shift. Customer Service:
They greet customers, address inquiries, and resolve any concerns that may arise. Any other tasks assigned by a supervisor SUPPORTIVE FUNCTIONS
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered "inside" if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Ability to physically carry heavy trays, walk, stand, and perform job duties. Ability to stand for long periods. Ability to lift and carry items, may be required to lift and stock items. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Customer service skills. Friendly, outgoing, and able to interact positively with the public. Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, both verbal and written. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS. Self-driven and able to work independently. Knowledge of table and bar service. Knowledge of alcoholic beverages such as cocktails, beer, wine, and flavor profiles. Must have a friendly attitude and be attentive. EDUCATION
High school or equivalent education required. EXPERIENCE
Food and beverage service experience: Previous experience is often preferred. LICENSES OR CERTIFICATIONS
Food Handlers certification required.
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotel's facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job.