Rogers Group
If you are interested in this position, please e-mail your resume in a word document to careers@rogers-group.com
Duties & Responsibilities:
Will implement, monitor & provide technical support for customer IT environments, typically integrated with instrumentation. Will Administer connectivity of customer's Windows based platform. Support of the operating system, desktop hardware & peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage set-up, retirement, and relocation of equipment. Implements Windows based security, included but not limited to: user/group permissions, file/folder permissions, group policies & security policies. Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve overall support of the desktop platform in a timely manner. Ensures adherence to client's corporate policies through periodic reporting & compliance programs. Acts as the technical support contact for IT vendors. Repairing & troubleshooting instrument related computers and escalating issues for users Provides technical support for new system validations and change management efforts Maintain a physical inventory of lab equipment, PC's, software, and other information specified by the user. Acts as client Liaison for software/hardware related inquiries
Skill Requirements:
Associate degree or higher and 2 years of industry technical experience to include Windows technologies including Microsoft Office, networking, remote computing and backup systems. Relevant work experience will count in place of degree considered
For a complete listing of our non-confidential available positions, visit the current positions page for www.Rogers-Group.com Executive, research & Development and New Product development positions are usually confidential so that the company's competition can't figure out what they are developing
Duties & Responsibilities:
Will implement, monitor & provide technical support for customer IT environments, typically integrated with instrumentation. Will Administer connectivity of customer's Windows based platform. Support of the operating system, desktop hardware & peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage set-up, retirement, and relocation of equipment. Implements Windows based security, included but not limited to: user/group permissions, file/folder permissions, group policies & security policies. Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve overall support of the desktop platform in a timely manner. Ensures adherence to client's corporate policies through periodic reporting & compliance programs. Acts as the technical support contact for IT vendors. Repairing & troubleshooting instrument related computers and escalating issues for users Provides technical support for new system validations and change management efforts Maintain a physical inventory of lab equipment, PC's, software, and other information specified by the user. Acts as client Liaison for software/hardware related inquiries
Skill Requirements:
Associate degree or higher and 2 years of industry technical experience to include Windows technologies including Microsoft Office, networking, remote computing and backup systems. Relevant work experience will count in place of degree considered
For a complete listing of our non-confidential available positions, visit the current positions page for www.Rogers-Group.com Executive, research & Development and New Product development positions are usually confidential so that the company's competition can't figure out what they are developing