Nidec Minster Corporation
Field Service Technician - Regional, Chicago Territory
Nidec Minster Corporation, Schaumburg, Illinois, us, 60159
Schaumburg, IL, USA | Services | Hourly | Competitive compensation & benefit package | Full Time
| Full complement of benefits, health, life, 401k, vacation, holidays, short term disability and others
Chicago / Milwaukee Regional - Field Service Technician
Job Summary
The Chicago / Milwaukee Regional Field Service Technician is responsible for providing on-site technical support, maintenance, repair services and installations for Minster stamping presses and coil line equipment. The technician serves as a key liaison between the customer and the company, delivering expert-level service. In addition to hands on work, the technician will be responsible to perform courtesy customer visits interfacing closely with the regional Nidec Minster Sales Manager. Ideal candidate would be located central to Chicago and Milwaukee and be a resident of this region or willing to relocate to this region.
Job Responsibilities
Perform on-site troubleshooting, repair, maintenance installation & commissioning of Nidec Minster stamping presses and coil line systems. Occasional work on non-Minster equipment as well.
Conduct equipment inspections with thorough documentation of findings
Partner with Regional Sales Managers to identify service opportunities and support aftermarket sales initiatives including training, OEM parts, equipment upgrades, and service agreements with customers
Work flexible hours to support customer service needs
Build & maintain strong customer relationships through effective communication & reliable service delivery
Collaborate with technical support teams to resolve complex problems
Document in English, service activities, findings, and recommended actions in detailed service reports in an accurate and professional manner
Maintain company tools, service equipment, and service vehicles in good working conditions
Job Qualifications - Education, Training & Experience
Associate degree or technical certification in Industrial Maintenance, Mechatronics, Electrical Engineering preferred or equivalent military or industry experience
3+ years of field service experience with mechanical, hydraulic, and electrical systems
Prior experience with metal stamping presses and coil line equipment strongly preferred
Familiarity with Allen-Bradley or Siemens PLCs, servo systems, and HMI interfaces is a plus
Job Qualifications - Technical & Soft Skills
Strong mechanical, electrical, lubrication, hydraulic & pneumatic troubleshooting skills
Ability to read and interpret schematics, blueprints, and technical manuals
Proficiency with hand tools, diagnostic equipment, and precision measuring instruments
Excellent communication and interpersonal skills
Strong customer service orientation with a professional demeanor
Ability to work independently and manage time effectively in the field
Job Qualifications - Other
Valid driver's license and willingness to travel in region ~75% and outside of region ~25%
Ability to lift 50 lbs. and work in industrial environments
Benefits
Competitive salary with guaranteed 45 hours/week, additional overtime is common
Company provided service vehicle, specialty tools, uniform, cell phone, and laptop
$75 daily per diem for domestic travel and $95 daily per diem for international travel; paid weekly
Ability to keep accumulated travel points for personal use
Excellent benefits including medical, dental, vision, life insurance, 401(k) with Company match - available first day of employment
20 days of paid time off immediately upon hire
| Full complement of benefits, health, life, 401k, vacation, holidays, short term disability and others
Chicago / Milwaukee Regional - Field Service Technician
Job Summary
The Chicago / Milwaukee Regional Field Service Technician is responsible for providing on-site technical support, maintenance, repair services and installations for Minster stamping presses and coil line equipment. The technician serves as a key liaison between the customer and the company, delivering expert-level service. In addition to hands on work, the technician will be responsible to perform courtesy customer visits interfacing closely with the regional Nidec Minster Sales Manager. Ideal candidate would be located central to Chicago and Milwaukee and be a resident of this region or willing to relocate to this region.
Job Responsibilities
Perform on-site troubleshooting, repair, maintenance installation & commissioning of Nidec Minster stamping presses and coil line systems. Occasional work on non-Minster equipment as well.
Conduct equipment inspections with thorough documentation of findings
Partner with Regional Sales Managers to identify service opportunities and support aftermarket sales initiatives including training, OEM parts, equipment upgrades, and service agreements with customers
Work flexible hours to support customer service needs
Build & maintain strong customer relationships through effective communication & reliable service delivery
Collaborate with technical support teams to resolve complex problems
Document in English, service activities, findings, and recommended actions in detailed service reports in an accurate and professional manner
Maintain company tools, service equipment, and service vehicles in good working conditions
Job Qualifications - Education, Training & Experience
Associate degree or technical certification in Industrial Maintenance, Mechatronics, Electrical Engineering preferred or equivalent military or industry experience
3+ years of field service experience with mechanical, hydraulic, and electrical systems
Prior experience with metal stamping presses and coil line equipment strongly preferred
Familiarity with Allen-Bradley or Siemens PLCs, servo systems, and HMI interfaces is a plus
Job Qualifications - Technical & Soft Skills
Strong mechanical, electrical, lubrication, hydraulic & pneumatic troubleshooting skills
Ability to read and interpret schematics, blueprints, and technical manuals
Proficiency with hand tools, diagnostic equipment, and precision measuring instruments
Excellent communication and interpersonal skills
Strong customer service orientation with a professional demeanor
Ability to work independently and manage time effectively in the field
Job Qualifications - Other
Valid driver's license and willingness to travel in region ~75% and outside of region ~25%
Ability to lift 50 lbs. and work in industrial environments
Benefits
Competitive salary with guaranteed 45 hours/week, additional overtime is common
Company provided service vehicle, specialty tools, uniform, cell phone, and laptop
$75 daily per diem for domestic travel and $95 daily per diem for international travel; paid weekly
Ability to keep accumulated travel points for personal use
Excellent benefits including medical, dental, vision, life insurance, 401(k) with Company match - available first day of employment
20 days of paid time off immediately upon hire