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Roadex America

Logistics Dispatcher

Roadex America, Oakland, California, United States, 94616

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Job Details

Job Location Oakland Warehouse - Oakland, CA

Salary Range $25.00 - $26.00 Hourly

Description

We're looking for a proactive and experienced individual to join our fast-paced team as a Logistics Dispatcher . If you excel in team settings, can multi-task with ease, and solve problems autonomously, we want to hear from you!

Key Responsibilities: Dispatch intermodal trucks for both local and over-the-road assignments, ensuring timely deliveries. Maintain regular communication with drivers, providing guidance and support to ensure smooth operations. Liaise seamlessly with the Port of Oakland Terminals , facilitating the flow of information and resolving any issues that arise. Monitor import/export container statuses using various channels, including port websites and call centers. Track shipments, provide timely updates, and enter shipment details into our proprietary systems. Offer prompt and effective responses to customer inquiries, maintaining a high level of customer satisfaction. Update shipment statuses and coordinate appointments through port and terminal systems. Manage general office duties, such as email correspondence and phone calls, and assist with administrative tasks as needed. Be available for after-hours and weekend duties when required to ensure continuous operation. Desired Qualifications:

Previous experience within a logistics industry. 4+ Years of Drayage and/or LTL experience Effective communication skills, both written and verbal, with the ability to lead a team. Strong time management and task prioritization skills. Proficiency in Microsoft Office and Google Suite. Familiarity with DOT and OSHA regulations is a significant advantage. Experience with PortPro and/or CMS is beneficial. A consistently positive, empathetic, and professional approach to customer interactions. Job Type: Full-time

Pay: $25.00 - $26.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Vision insurance Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:

8 hour shift Monday to Friday Overtime Weekends as needed Experience:

Trucking Dispatching: 2 years (Required) Trucking Logistics: 2 years (Required) Ability to Commute:

Oakland, CA 94607 (Required) Work Location: In person

Qualifications

Desired Qualifications:

Previous experience within a logistics industry. 4+ Years of Drayage and/or LTL experience Effective communication skills, both written and verbal, with the ability to lead a team. Strong time management and task prioritization skills. Proficiency in Microsoft Office and Google Suite. Familiarity with DOT and OSHA regulations is a significant advantage. Experience with PortPro and/or CMS is beneficial. A consistently positive, empathetic, and professional approach to customer interactions.